Customer Service Sales

CARLA SUMRALL

** **. ******** ***

***** ******,**

254-***-**** • *******@*******.***

OBJECTIVE

Seeking an opportunity to join a growing organization and to further my career in

the Customer Service field.

SUMMARY OF QUALIFICATIONS

Motivated team player with strong communication skills and the ability to multi

task. A fast and eager to learn person who can read, write, and speak fluent

Spanish.

EMPLOYMENT

July 2006 – June 2010 Spencer Gift’s Killeen and Austin, TX

Assistant Manager

•Provided customer service by greeting and assisting customers, and responding

to customer inquires and complaints.

•Monitored sales activities to ensure that customers receive excellent service and

quality of goods.

•Directed and supervised employees engaged in sales, inventory taking,

reconciling cash receipts, or in performing service for customers.

•Performed activities such as cleaning and organizing shelves and displays, and

verifying registers and deposits along with opening and closing the store.

September 2007 December 2007 Teka Marketing San Marcos, TX

Operator/Sales Representative

• Received incoming calls from customers inquiring about our sales promotions

they received via mail.

•Handled all seating arrangements for customers attending the presentation.

EDUCATION

Central Texas College Killeen, TX

August 2006 May 2010

•Associate’s Degree Social Science

Texas State University San Marcos, TX

August 2007 May 2009

•Some College

Robert M. Shoemaker High School Killeen, TX

August 2002 June 2006

•Diploma

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