Lawrence P. Wazeter *** Providence Blvd.
Kendall Park, NJ 08824
Home 732-***-****
Cell 908-***-****
********@*******.***
Summary
Senior Business Operations Manager
Business professional with extensive, diverse experience in the sale,
management and marketing of professional terrestrial and satellite
telecommunications network services. Areas of expertise include Risk
Management, International Product Management and Development, Foreign
Telecommunications Carrier Negotiation, Case Management and Product
Marketing.
Selected Accomplishments
. Managed a staff of Collection Specialists facilitating the annual
collection of approximately $300M in receivables from a base in excess of
450 commercial accounts. Successfully collected 95 to 100 percent of all
billed revenues beginning fiscal year 2003. Reduced Days Sales
Outstanding (DSO) from 55 to 38.
. Provided documentation for Executive and Legal review in connection with
more than 85 instances of service subscriber contractual default.
Managed each situation to conclusion: collection of the receivable;
development of a payment plan agreement beneficial to the company;
negotiation of a lump sum monetary settlement; or litigation, as
necessary.
. Protected the financial interests of the company regarding new customer
opportunities through independent research and determining the level of
security required. Developed alternatives that benefited both parties
resulting in closed sales representing $50M in annualized revenues.
. Integrated the sale and implementation of newly acquired international
space segment capacity, incremental annualized revenues of approximately
$125M, into the company's daily operations.
. Led a team in the review of more than 150 satellite service agreements
confirming allocated capacity against actual billing. Identified and
captured non-billed charges resulting in a revenue recovery of $475K.
. Provided supervisory support to the Asset Manager in the submission of
required documentation to Corporate for executive review and approval of
capital expense requests of $20M.
. Defined requirements and managed functional support teams in the
development and implementation of a service offer designed to meet
customer's international call center requirements. Initial short-term
revenue generation of $500K.
. Expanded primary service offering to include 25 new countries and five
(5) additional telecommunications administrations in existing markets to
meet an annualized revenue objective of $300M.
. Introduced two (2) service offers to attract new customers from all
market segments, $25M in incremental annualized revenues.
. Prepared all FCC-required supporting documentation for all international
switched communications services filing activity, a suite of offers
providing more than $1.2B in annualized billed revenue.
Experience
Telesat Canada f/k/a Loral Skynet Corporation, Bedminster, NJ 1999 -
2008
Senior Risk Manager, Finance (2001 - 2008)
Responsible for credit verification/risk assessment as pertains to all
satellite space segment and/or network service sales opportunities.
Managed the collection of all charges assessed to subscribers for
communication services provided by the company and enforced the terms of
service agreements when confronted with subscriber contractual default.
Global Product Manager/Senior Business Manager, Business Operations (1999
- 2001)
Integrated the sale and implementation of newly acquired international
space segment capacity (via purchase or long term lease of existing
satellites) into the company's daily operations.
AT&T 1979 - 1998
Product Manager, International Toll Free Service, Bridgewater, NJ (1995 -
1998)
Managed the development and deployment of new ITFS capabilities and
enhancements, to meet an annualized revenue objective of $300M.
Case Manager, International Switched Services, Morristown, NJ (1990 -
1995)
Directly responsible for the preparation and submission of documentation
required by the Federal Communications Commission relative to new
services, service enhancements and rate changes for all international
switched communications services.
Product Manager, International 800 Service, Morristown, NJ (1988 - 1990)
Primarily responsible for new country deployment, pricing, forecasting,
product enhancements and promotional offerings to realize annual revenue
target of $115M.
Supervisor, Product Management/Product Marketing, Morristown, NJ (1985 -
1988)
Provided support to the Product and Product Marketing managers with
respect to field sales support, training and development of product
collateral.
Sales Vice President's Staff, New York, NY (1983 - 1985)
Managed the Account Executive certification, compensation and sales
recognition programs, carrier selection, and office automation in support
of the regional sales organization Administrative Manager.
Sales, New York, NY (1979 - 1983)
Approximately five (5) years experience in the sale and implementation of
network services and customer premise voice and data equipment, holding
positions as Account Executive and Systems Consultant.
Caru Studios, Inc., New York, NY
1972 -1979
Corporate Manager - Managed office operations with respect to personnel,
finance, accounts payable/receivable, travel coordination and client
interface for NYC based advertising art and photographic studio.
Education
Wagner College, Staten Island, NY
Graduate study, Secondary Education
SUNY Plattsburgh, Plattsburgh, NY
B.S. Secondary Education-English
Computer Skills
Extensive use of the Microsoft Office software suite (Word, Excel, Power
Point); Oracle AR and Credit Management modules
Community Activities
Villas at Quailbrook Homeowners Association
President