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Customer Service Data Entry

Location:
Rochester, NY, 14616
Posted:
September 08, 2010

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Resume:

Maria Perez

*** ******* ****, *********, ** *****

585-***-**** / abldrl@r.postjobfree.com

____________________________________________________________________________

__________________

Objective: To obtain an Team Member position.

Qualifications: Exceptional reliability, teamwork and commitment to

quality service.

- Excellent mathematical skills

- Excellent customer service and communication skills.

- Bilingual: fluent in Spanish and English (written and

verbal).

- Excellent computer skills: MS Word, Excel, Access,

PowerPoint, FrontPage.

Personal

Characteristics: reliable strong interpersonal skills problem

solver organizational skills

Employment

Experience: Prep Operator, Data Entry Clerk, The Outsource, Rochester, NY

2007-2009

- Prepared files for scanning.

- Data entry and scanned file information.

- Adhered to office procedures regarding confidentiality.

- Assembled various paper packages and products.

Mail Clerk, Chase Manhattan Bank, Rochester, NY

1

9

9

7

-

1

9

9

8

- Sorted/processed mail for Home Equity Department

- Registered FedEx and Air Bourne packages.

- Assisted in processing mortgage closings.

Light Industrial Temporary Support, Rochester, NY

1

9

9

6

-

1

9

9

7

- Responsible for machine operation, mail sorting and

assembly,

- Prepared and inspected mass mailings for Automobile

Association of America (AAA).

Human Resources Division Clerk, Anthony L. Jordan Health

Center, 1995-1996

Rochester, NY,

- Performed clerical and receptionist duties: data entry,

billing, filing and

answering multi-line phone system

- Initiated a client database using MS Excel.

Bilingual Switchboard Operator, Family Learning Center,

Rochester, NY 1992-1993

- Performed general office duties: typing, filing,

photocopying, operating an 8-line switchboard, scheduled

appointments.

Volunteer

Experience: Office Administration Volunteer, Iglesia Mision de Dios,

Rochester, NY 2005-present

- In charge of accounts payable.

- Entered and managed data using Excel for parishioner

tithes.

- Write and process letters to parishioners for tax purposes

regarding annual tithes.

Education: Bachelor of Science, SUNY Brockport, Brockport, NY, 2007

Associate of Science, Liberal Arts, Monroe Community College,

Rochester, NY, 2003



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