Cheryl A. Carter
* **** *****, ****** ****, NJ **305● 757-***-****● Email **********@*****.***
PROFESSIONAL PROFILE
Human Resources professional with more than 10 years of experience assessing
organizational needs and providing the leadership to implement action
plans and generate results. Expertise in performing HR generalist,
compensation, payroll and recruiting duties. Excellent communicator,
high energy motivator, and team builder, with the ability to think and act
independently. Detailed oriented, multi-tasker capable of running and
analyzing complex reports.
EXPERIENCE MILITARY MINISTRY, Newport News, VA
7/2007 – present Human Resources Manager/Generalist
• Analyze and evaluate jobs to develop job descriptions and
determine salary range
• Determine salary placement of all new employees
• Ensure the execution of training programs for employees and
supervisors
• Regularly review and recommend changes to senior
management for improvement of HR policies and procedures
• Communicate change in employee policies and procedures and
insure proper compliance
• Created and implemented annual performance appraisal
program
• Originated Orientation program for new hires
• Schedule, conduct and analyze Exit Interviews
• Update and maintain employee data on PeopleSoft
2003 – 2007 COLONIAL SERVICES BOARD, Williamsburg, VA
Fiscal – Payroll/Accounting Specialist
• Maintained two separate payrolls for more than 300 salaried
and hourly employees
• Updated and maintained employee database on AS400,
Peachtree and Pathway programs
• Assisted in maintaining the general ledger
• Managed finances for eight mentally disabled clients by:
analyzing and budgeting their monthly income; depositing all of
their revenue into their appropriate accounts; giving clients their
weekly allowances; receiving and paying their monthly bills; and
discussing their budgets with them
1998 – 2003 TELEGLOBE, INC., Reston, VA
Human Resources Business Partner
• Conducted organizational analysis to assess and define the
business needs
• Identified talent gaps and established priorities regarding
employee relations and Human Resource Development activities
• Managed the candidate selection process including sourcing
diverse slates and interviewing candidates at all levels
• Provided training in the performance appraisal process,
interviewing, hiring, sexual harassment, employee discipline
terminations, and promotions
• Worked directly with client group leaders by providing coaching
and advising on organizational and employee relations issues
• Assigned new approaches, policies and procedures to effect
continuous improvements in departments
• Handled Worker’s Compensation claims and reporting
• Investigated and resolved complex employee complaints, issues,
concerns and lawsuits
• Acted as a decision maker for employee related matters
• Worked directly with department directors to assist them in
carrying out their employee relation responsibilities
• Originated and implemented new rewards and retention program
1996 – 1998 ASSOCIATION INNOVATION & MANAGEMENT, INC., Reston, VA
Human Resources Generalist/Member Relations Coordinator
• Conducted orientation for all new hires
• Maintained all employee files
• Administered all HR paperwork to update employee information
and the weekly payroll
• Answered employee HR questions
• Provided all organizational training including new hires and
temporary staff
• Assisted in planning and coordinating meetings for company
clients
• Maintained and updated client membership database
• Served as liaison to Specialty Sections and Regional Chapters of
clients
• Coordinated more than 300 exhibitors for the annual meeting of
the clients to include: updating database; collecting payments;
selling booths and advertising space; and compiling the exhibitor
directory
EDUCATION Regent University, Virginia Beach, VA
B.S., Psychology and Communications
CERTIFICATIONS Compensation Certification, Employers Association of Florida
PROFESSIONAL
AFFILIATIONS Society of Human Resources Management, member
REFERENCES Furnished upon request