Manager Customer Service

KEITH HUNT

**** ******** **.

Pfafftown, NC *****

336-***-**** ******@*******.***

CAREER FOCUS

A position that will utilizes my strengths in Operations and Security

Management.

STENGTHS

Self-motivated individual with exceptional leadership, organizational and

supervisory skills, encompassing key values of integrity, honesty,

teamwork, growth and results-orientation with an eye toward continuous

improvement

Excellent communication skills and a professional demeanor gained through

extensive interaction with official leaders and management personnel.

Recognized for reliability, attention to details and "getting the job done"

through persistence and a strong work ethics.

EXPERIENCE

MPRI, Middle River, MD

December 2003- November 2008

Physical Security Coordinator / Asst.Operations

* Supervise and support the Program Executive Office (PEO) Soldier,

Rapid Fielding Initiative (RFI) distribution warehouse facility with

62employees to quickly respond to real-world individual Soldier

equipment and clothing requirements supporting U.S. Army

organizations, engaged in or preparing for real-world operations.

* Responsible for the receipt, automated inventory, storage, security

and shipment of PEO Soldier RFI equipment with a current inventory

valued over $600Million. Established and implemented procedures in

accordance with Army Regulation 710-2 in less than 30 days, to operate

a 464,000 sq. ft. facility that on average receives 280 inbound

shipments a month and averaging 93 outbound truck shipments a month.

* Help establish policies and procedures to ensure acceptance and

retention of personnel. Maintains access to classified/unclassified

information and assignment to sensitive/non-sensitive areas.

* Responsible for the coordination, training and operation of the RFI

automated inventory management and tracking system, which include

training and operation of various Automatic Identification Technology

(AIT) devices and enablers enhancing internal operations.

* Coordinate with General Service Administration representative in

reference to building repairs and space acquisition.

* Research and bid special projects for purchasing and program

enhancements. Maintain warehouse fielding operations supplies.

* Work with all areas and level of management to ensure employee care in

the Human Resource field i.e. payroll, FMLA, Short and Long term

disability, conducted new hire and current employee training on all

MHE equipment, company operational standards in the areas of ethics,

labor charging and security.

* Hand receipt holder for all property assigned to the facility in

access of over two million dollars.

* Conduct safety briefings and daily safety checks to maintain

compliance with occupational safety and health standards as well as

fill out and updates all OSAH 300's and 301's.

Amarr Garage Doors,

Raleigh, NC September 2001 to June 2003

General Manager

* Supervised and evaluated Service Manager, Office Assistant, Service

Coordinator, Manager Trainees and warehouse team members.

* Prepared Door Center budget for management review/approval and

monitored performance against budget. Reviewed cost of operations and

suggested cost containment strategies to maintain and enhance

profitable operations for Door Center.

* Monitored production to ensure that satisfactory output levels and

customer service levels were being met.

* Ensured safety of all employees was in compliance with OSHA

U.S.Army, Honorable discharge October 1990

to August 2001

EDUCATION

Colorado Tech University, B. S. in Human Resources Management (Projected

Graduation May 2011)

Central Texas College, General Studies, Associate Degree, 2000

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