Bakang ba Bakang
**** ****** ** *** ********, NY 11691
Phone 917-***-****
******.********@**********.****.***
Summary
Information Technology student with working experience in Networking
support and Database.
Education
B.B.A., Information Systems; Baruch College, CUNY: May 2010
GPA:3.10/4.0
Minor in Information Technology and Social Responsibility
A.A.S., Network System Administration; LaGuardia Community College:
December 2006 GPA:3.72/4.0
Relevant Coursework
Operating Systems, Teleprocessing, Visual Basic, C++, Linux, Unix,
Assembly Language, Probability and Statistics, Data Structure, Database
Management System, Oracle, Computer Ethics, Systems Analysis, Information
Technology Development and Project.
Qualifications
Technical Skills: Operating Systems: DOS, Windows2000/XP
Professional/Vista/7, and Linux
Programming Languages: C++, Visual Basic
Software Applications: Microsoft Office, Dreamweaver, Rational
(IBM), Peopleware.
Network Administration: Windows Server 2003 (Active Directory,
DNS, DHCP
Web Programming Applications: HTML, Java
Script.
Key Qualities: Reliable, self-motivated, team worker, client focused and
organizational abilities
Experience
Helpdesk Administrator, Research Foundation of CUNY
05/07-Present
. Configure, install and/or move hardware peripherals
. Image computers for users from the network or locally attached storage
. Resolve user issues, including troubleshooting and repair of network
. Conduct end-user training sessions and develop end-user training
guides
. Research and evaluate new and emerging technologies
. Provide support on all related desktop/laptop and printers.
Certifications
. MCP
. A+
. CCNA
Awards/Honors
National Dean's List; Merit Scholarship
Language: Fluently conversational and writing ability in French
References: Available upon request