Administrative Assistant Manager

MADELINE DELTERZO

*** ***** ******,

Fairview, New Jersey, 07022

201-***-**** home

201-***-**** cell

*********@**.**.***

CAREER SUMMARY

An achievement driven professional with extensive experience in Investment

Banking Services. A reliable team player with excellent analytical and

organizational skills. Proven capabilities in meeting time constraints

and prioritizing deliverables. Demonstrates sound judgment and client

sensitivity. Expert ability in providing bilingual support to Latin

American clients.

EXPERIENCE

Brown Brothers Harriman & Co.

Newport Tower

Jersey City, N.J. 07310

Consultant - Funds Transfer Operations 9/2009 to 4/2010

. Monitored Global Funds Transfer System used by the Operations

Department to ensure transactions meet strict daily deadlines.

. Assisted in the workflow distribution of Payments, Expects, Funds

Transfers, Repetitives, Checks, Wire Transfers and special handling

transactions.

. Ensured that all electronic and manual instructions were executed

without any processing delay.

. Investigated questionable transactions in the repair queue to ensure

funds were posted to the proper accounts.

. Processed fund transfer requests from and to clients custodial

accounts internally and externally.

. Established ACH direct deposits on daily recurring payments and

adjustment activity.

. Initiated account set up on SWIFT Alliance workstation to facilitate

client communication via SWIFT network.

. Coordinated redistribution of miscellaneous activity in the Merva,

SWIFT application.

Australia and New Zealand Banking Group Limited

ANZ - New York, NY. 10036

Supervisor/Administrative Assistant - Trade Transaction Management 2002 -

2009

. Provided critical support to credit and relationship managers

regarding credit and relationship escalations.

. Rated top performance in internal bank survey for assisting

relationship managers in trade management.

. Recognized for maintaining high quality service and reducing risk by

providing timely letter of credit transaction processing.

. Maintained a key role in managing production and staffing when manager

was on leave.

. Maintained an in depth understanding of all departmental policies and

procedures.

. Provided oversight and control of critical thresholds on daily

transactions.

. Prepared and verified Asset Writings for the Letter of Credits.

. Cross trained co-workers on Letters of Credits and Asset Writing

transaction processing.

. Typed and reviewed new account openings.

. Completed many reorganization projects.

. Offer proven abilities as a planner and organizer.

. Provided KYC policy reinforcement on requirements needed for the

opening of the new accounts.

. Reorganized the filling system to eliminate the likelihood of lost

records.

. Assisted in coordinating events and activities.

. Monitored day to day Excess of the Bridgewater and Corporate Accounts.

. Reported monthly reports on limit changes.

. Tracked and obtained the US Patriot for all the foreign banks.

. Supported deals ranging from 10 million to 100 million.

. Ensured documents were filed, distributed and log properly.

Supervisor/Administrative Assistant - Customer Service Unit

1997 - 2002

. Performed time management and prioritized work request to ensure

timely completion of assignments.

. Provided information to staff on policies and procedures to promote

accuracy and use of uniform procedures to decrease errors.

. Supported daily administration request.

. Typing, filing and maintaining the accounts openings.

. Partnered with the relationship managers on special projects.

. Verified the proper documentation for the input of the new deals into

our systems.

. Cleared the anomalies on STB system, by obtaining and tracking proper

documentation for compliance.

. Verified know your customer requirements - KYC on all the customers.

. Performed credit inspections on credit files to ensure accuracy.

. Liaised as appropriate with Federal Reserve/OCC Examiners and internal

credit risk review manager.

Transaction/Administrative Assistant - Latin America Department 1992 -

1997

. Provided customer/network support to foreign and Latin America

customers.

. Liaised with customers, relationship managers in pricing new deals.

. Processed NIACC models in order to determine profitability on the

upcoming deals.

. Interacted and negotiated with clients to determine the best rate.

. Funded daily loans by interacting with trader to serve customers.

. Entered drawdown information on a timely basis to complete deals

deadline.

. Provided other critical relationship/credit support for NY/network.

. Provided Moodys, S&P, D&B, Internet, Bloomberg information to

relationship managers.

Bilingual Administrative Assistant - to LAD Regional Manager 1987 -

1992

. Served as a translator on oral and written communication

. Prepared the expense reports, mail distribution, encompassing volume

and ledger reports

. Coordinated travel arrangements

. Meeting planner

. Managed calendar/events for all manager onsite

EDUCATION AND TRAINING

Berkeley /Associate of Applied Science Degree in Business/Secretarial

AMA-School on training in Business Administration, Documentation, Finance

and Accounting

Fluent in Spanish

Computer courses, Word, Excel, Power Point, Lotus Notes

Compliance Trainings

Breakout Seminars on dealing and interacting with people

Contact this candidate