Management Human Resources

Norman E. Barnett

**** ******* ***** ( Denver, CO 80249

Mobile 303-***-**** ( ******.*******@*****.***

Human Resources Recruiting Professional

Process Implementation / Operation and Change Management / Corporate

Recruitment Strategy

Professional Summary

. A combination of 12 years of total experiences in diverse business

areas; including Human Resource Management. This experience has

included: Labor Relations and Union Management, Corrective and

Disciplinary Management, Performance Management, workforce planning,

AAP, I-9 Audits, workforce forecasting, contract negotiations, vendor

management, EEOC Compliance, training and development, new hire

orientation modeling and employee relations.

. Hands on approach to Corporate and Technical recruiting with emphasis

as a Resource Manager involved in Workforce Planning, Resource

allocation, Retention, Organizational Development Financial Planning

and Resource Optimization.

. Provide coaching, training, counseling, and consulting to managers and

associates in multiple locations across the country pertaining to human

resources issues including recruitment, employee relations, corrective

counseling, policy interpretation, legal compliance, and compensation and

benefits programs.

. Project lead for IT vendor management initiative partnered with HR

staff, Executives and vendor personnel to implement systems to achieve

business goals through the effective use of technology. Responsible

for the acquisition, development, implementation of enterprise vendor

management program managing relationships with HR, IT, Procurement and

vendor staff for enterprise level IT organization that reduces cost by

volume discounts and services for staff augmentation and professional

services based projects.

Demonstrated accomplishments in:

Strategic Planning Process Development Launch Plans

Supply Chain Management Research & Analysis Process Improvement

Full Life Cycle Job Definition & Requirement Legal Compliance

Recruiting Definition

Project Management Immigration Naturalization International

Business

Government Contract Cost Containment & Avoidance Milestones & Metrics

Negotiations

Pro-Build Holdings Corporate Headquarters Denver, CO 2007 to Present

Sr. Recruiter, IT Corporate Recruitment

Reporting to the Director of Recruiting ProBuild is the nation's largest

supplier of building materials to national builders, local contractors and

do-it-yourselfers. We carry the whole spectrum of construction products

from engineered wood, gypsum, and siding to custom fabricated staircases

and trim.

Our integrated services (including panelization, truss manufacturing,

gypsum installation and more); with our national scale, we have access to

the products and services you need, when you need them.

. I am responsible for corporate and technical recruiting with an emphasis

in recruitment strategy, immigration and naturalization, resource

allocation and retention.

. Established and managed Preferred Professional Services Provider (PSP)

ERP Vendor Program; this includes invoicing requirements, contract and

bill rate negotiations and vendor selection.

. Defined and established ProBuild Holdings IT immigration needs

Responsible for developing a strategic immigration process and policy

surrounding temporary or nonimmigrant visa's, U.S. Permanent Residency

(Green Card).

. Recruited potential IT candidates that required Permanent resident or

'green card' status which allowed a potential candidate the ability to

live and work permanently in the United States with the right of

employment and the ability to travel in and out of the U.S. Our

Immigrant visas were primarily available in one of the four basic

categories Employment Based Immigration. The other three areas include:

Family Based Immigration, Asylum, Special Laws for citizens of certain

countries

. Established and maintained relationship with immigration attorneys,

providing comprehensive business immigration solution.

. Managing case files, litigation, posting process, advertising,

international traveler services, compliance management and temporary work

visas.

. Provide technical recruiting and support to ensure overall success of

large, complex, multi-platform Oracle ERP Implementation initiative

within the Enterprise Applications Delivery and IT Infrastructure and

Operations.

. Worked with internal HR. to ensure sponsored employees meet E-

verification.

. Responsible for developing a strategic recruiting action plans to

facilitate timely recruitment for the ProEdge Oracle ERP implementation

and various IT related positions. This plan was comprehensive and

contained step-by-step directions, timelines, responsibilities and major

milestones so that process results can be evaluated. This resulted in the

hiring of 150 full-time candidates and 89 temporary contingent candidates

during FY 2009.

. Recruiting Environment: Oracle products OAS, RDBMS, SOA, OAM and EBS,

Oracle Financials, .Net, Java, J2EE, HTML, JSP, XML, C++, SQL, Database,

Web Apps

IHS, Englewood, CO 2006 to 2007

Sr. Manager Recruiting

Reporting to the VP of Organizational Development IHS is a leading global

source of critical information and insight dedicated to providing the most

complete and trusted information and expertise. IHS product and service

solutions span four areas of information that encompass the most important

concerns facing global business today: Energy, Product Lifecycle, Security,

and Environment, all supported by Macroeconomics. By focusing on customers

first, IHS enables innovative and successful decision-making for customers

ranging from governments and multinational companies to smaller companies

and technical professionals in more than 180 countries. IHS celebrated its

50th anniversary in 2009 and employs approximately 4,000 people in 20

countries.

. In this role I was responsible for the management of a team of 5

recruiters creating a talent acquisition strategy that proactively built

a pipeline of qualified candidates for critical and repeat positions.

This included the creation of a preferred vendor management program that

indentified and established an integrated process that standardized

vendor selection based on domestic recruiting needs and IHS best

practices.

. Set weekly production goals regarding candidate submittals, interviews,

offers and hires for internal recruiting staff. Assessed, planned,

developed, implemented and evaluated strategies for recruitment and

retention of sales and sales support positions.

. Established, monitored and analyzed the effectiveness of these

recruitment strategies. Ensured adequate and qualified staffing levels

were met.

. Lead and participated in company-wide initiatives and projects designed

to improve business efficiency and effectiveness, this included

streamlining new hire processes, vendor selection\ management and OFCCP

policies adherence.

. Provide extensive immigration consultation to FDC IT managers as it

related to immigration goals, and analysis of immigration eligibility for

various IT programs and positions.

. Established and created internal service as it related to Global

Immigration, Expatriate and U.S. Immigration services.

. Established and maintained working relationship with external immigration

law firm to ensure existing laws were followed and IHS was not penalized

for noncompliance; resulting in limited liability for noncompliance

assuring global immigration and US Immigration were compliant.

Aurora Loan Services A Lehman Brothers Company, Littleton, CO 2006-

2006(Contract)

Contract Recruiter

. Provide resolution and recommendation to issues that occur within the

staffing teams.

. Participate in strategic planning activities with Aurora's Staffing

Leader to ensure the staffing function is operating efficiently and

effectively. This includes workforce planning, capturing of staffing

metrics, and integration of technology projects to improve processes.

. Balance recruiting loads between staffing team members to ensure

positions are been filled in a timely manner.

. Provide proactive analysis, insights and recommendations to leadership

regarding capacity and deployment to better manage operating plan and

recruiting decisions.

Understand Aurora's overall business objectives at the strategic and

business unit levels.

. Participate in the management of external staffing vendors and Aurora's

Managed Services Program TSI.

. Oversees all process within the staffing life-cycle, ensuring that work

is distributed appropriately throughout the Three-tiers of the staffing

team

. Follow up on variances with practitioners and leadership where

appropriate.

Dex One Corporation (formerly Dex Media) Denver, CO 2005 -2006

Recruiting Manager

Reporting to the Sr. Director Labor Relations Dex One Corporation is a

leading marketing services company that helps local businesses reach, win,

and keep ready-to-buy customers.

. Manage a staff of five including three Recruiters and two Human Resources

Assistants develop and manage a $1,000,000 budget for a regional

recruitment program. Additional responsibilities include, management of

the recruiting budget, vendor management, vendor performance, travel

coordination, merit planning and compensation reviews for active

employees.

. Managed the recruitment activity for 200 open positions on an annual

basis for multiple business unites including IT, Finance, Sales,

Executive positions and Vendor Management.

. Developed recruiting strategies by forecasting, turnover and additional

headcount adjustments, which included a 15% increase in headcount for the

last quarter of 2005.

. My team successfully filled over 950 positions for the 2005 calendar

year.

. Decreased turnover 10% successfully implementing recruiting strategies

and streamlining the internal recruitment process.

. Managed high volume recruitment activities and achieved hiring metrics in

a fast-paced, deadline driven environment.

. Responsible for providing management direction for all recruiting efforts

within the Dex 14 state region.

. Provided selection and staffing Union Relations and Union Prevention

Management, Corrective and Disciplinary Management, Performance

Management, for corporate and satellite office of Human Resources

identifying legal requirements, workforce planning, financial

forecasting. Ensured all areas were compliant based on federal compliance

standards. Maintained internal salary equity within defined business

units. Responded to inquiries regarding policies, headcount levels,

benefits, internal transfers and salary modification.

. Established and created recruiting strategies by forecasting, turnover

and additional headcount adjustments, which included a 15% increase in

headcount for the last quarter of 2005.

. Responsible for providing management direction for all recruiting efforts

within the Dex 14 state region.

. Coordinated workforce planning efforts to help meet targeted hiring

deadlines within the Dex 14 state region. Accomplished this by balancing

and reallocating workloads, decision making and prioritizing work.

. Established methods of sourcing including direct recruiting, internet

recruiting, and third-party vendor relationships.

. Outstanding leadership and team building skills with the ability to work

in a self-directed manner while interfacing with all levels of

management.

. Provide appropriate and timely reporting & analysis to leadership -

utilization/variance, projected utilization, availability, compliance.

. Additional responsibilities include, management of the recruiting budget,

vendor management, vendor performance, travel coordination, merit

planning and compensation reviews for active and new employees.

Qwest Communications Phoenix, AZ, 2003-2005

Manager Occupational Staffing

Reporting to the Sr. Director Occupational Staffing Customers coast-to-

coast turn to Qwest's industry-leading national fiber-optic network and

world-class customer service to meet their communications and entertainment

needs. For residential customers, Qwest offers a new generation of fiber-

optic Internet service, high-speed Internet solutions, as well

as digital home phone, wireless service available through Verizon Wireless,

and DIRECTV service.

. Responsible for managing a team of 3 selection and staffing for

recruiters Qwest regional office of Human Resources; identifying legal

requirements, workforce planning, financial forecasting. Ensured all

areas were compliant based on federal compliance standards. Maintained

internal salary equity within defined business units. Responded to

inquiries regarding policies, headcount levels, benefits, internal

transfers and salary modification

. Responsible for providing a variety of recruitment services to Qwest

Network, Finance, IT, Business Markets organizations.

. Managing 300 plus open requisitions throughout the Network, Business

Markets, Consumer Market and Management positions.

. Supported and advised management on disciplinary issues conducted

grievance investigations. Directly accountable for enabling an

integrated talent management strategy which mandated aligning efforts

with Qwest Corporate recruiting organization to ensure that we hired,

trained, developed and managed the highest quality employees.

. Revise workforce plan by re-aligning internal resources and reallocating

resources for various internal projects.

. Monitor hiring activity on a monthly basis to ensure all positions were

on target with hiring strategy.

. Coordinated hiring events to help reduce the number of open positions

within the defined business unit. Assess potential candidates and arrange

client participation for screening and interview process.

First Data Corporation, Greenwood Village Colorado 2001-2003

Recruiting Manager

Reporting to the VP of HR First Data is a global technology and payments

processing leader, serving more than 6 million merchant locations,

thousands of card issuers and millions of consumers worldwide. Whether the

choice of payment is a gift card, a credit or debit card or a check, First

Data securely processes the transaction and harnesses the power of the data

to deliver intelligence and insight for its customers.

. Developed and implemented Talent Acquisition/Management Strategy that

improved time to fill by 30%. Redefined sources and implemented

networking campaign creating a pipeline for key positions within the IT

organization. Responsible for the identification of high potential

candidates and developed capacity resulting in 65% of successors

sourced/filled internally within 18 months.

. Information Technology Business Unit. Lead and implemented best in class

processes that are fully integrated with First Data Corporation standards

and HR best practices.

. Made staffing recommendations that were appropriate to levels, skill

sets, practitioner goals, and enhance professional growth, ensuring all

relevant and available candidates to support staffing needs and

utilization goals.

Worked closely with C-Level management to develop and execute an end-to-

end recruiting strategy, and compensation guidelines for contract and

permanent employees

. Responsible for complete recruiting life cycle including, approvals,

sourcing, pre-screening, interviewing, Immigration services, diversity

events, negotiating offers and visa sponsorship.

. Responsible for understanding the talent pipeline in order to assess

skills needed against current capacity pertaining to visa sponsorship,

Green Card and Expatriate hires.

. Research and analyze benchmark salary data to determine compensation

levels for positions, and evaluate position descriptions for appropriate

job grade and FLSA classification.

. Coordinated efforts closely with external immigration practitioners

tracking US visa availability, H -1B and F - 1 status.

. Collaborated with Immigration Attorney with immigration issues and

litigation; ensuring FDC was represented at litigation cases as it

related to the Immigration and Naturalization service (INS) audit for

future and current employees.

. Created hiring manager guidebook and training class and developed hiring

processes that streamlined efforts between Human Resources Recruitment

and internal FDC staff.

. Additional responsibilities include: Strategic Marketing, Workforce

Planning, Vendor Management Utilization Reporting and Immigration and

Naturalization.

Sun Microsystems Broomfield, CO 2001 - 2001

Contract Assignment

. Responsible for developing and executing recruiting strategies to meet

the Staffing and management hiring needs of the Network Storage Group in

multi-state location.

. Collaborated with Senior Director to implement client specific strategies

through successful development of alternative sourcing methods that

exceeded client requirements

. Develop a thorough understanding of client requirements through

relationships building with organizational leaders; analyzing client's

current work force plan managed relationships with carefully selected

contingency and retained search firms.

. Development of complex marketing tactics (Internet, print advertising,

community/professional organizations, retained/contingency and search

firms.

. Legal requirements documentation for hiring practices (applicant flow

records, appropriate pre-placement verification.

US West\Qwest Communications Denver, CO, 1999--2000

Sr. Recruiter

Reporting to the Director of Staffing Customers coast-to-coast turn to

Qwest's industry-leading national fiber-optic network and world-class

customer service to meet their communications and entertainment needs. For

residential customers, Qwest offers a new generation of fiber-optic

Internet service, high-speed Internet solutions, as well as digital home

phone, wireless service available through Verizon Wireless, and

DIRECTV service.

. Responsible for providing a variety of recruitment services to Qwest

Network, Finance, IT, Business Markets organizations.

. Managing 300 plus open requisitions throughout the Network, Business

Markets, Consumer Market and Management positions.

. Responsible for managing selection and staffing for Qwest regional office

of Human Resources; identifying legal requirements, workforce planning,

financial forecasting. Ensured all areas were compliant based on federal

compliance standards. Maintained internal salary equity within defined

business units. Responded to inquiries regarding policies, headcount

levels, benefits, internal transfers and salary modification.

. Supported and advised management on disciplinary issues conducted

grievance investigations. Directly accountable for enabling an

integrated talent management strategy which mandated aligning efforts

with Qwest Corporate recruiting organization to ensure that we hired,

trained, developed and managed the highest quality employees.

. Revise workforce plan by re-aligning internal resources and reallocating

resources for various internal projects.

. Monitor hiring activity on a monthly basis to ensure all positions were

on target with hiring strategy.

. Coordinated hiring events to help reduce the number of open positions

within the defined business unit. Assess potential candidates and arrange

client participation for screening and interview process.

Maxim Group Denver, CO 1998 - 1999

. Responsibilities include: Recruitment of new contract employees for many

different client firms throughout the Denver metropolitan area.

. Establish new relationships with prospective consultants and hiring

managers at client organizations. Negotiate billing rates between Maxim

Group and client firms and negotiating pay rates for new consultants, as

well as, consultants currently working for the Maxim Group.

. Qualify new requirements for hiring opportunities within numerous

organizations throughout the Denver Metropolitan area.

. Ensure current consultant's payroll is distributed in a timely fashion

also, making sure consultant's time is submitted to the corporate office

to meet payroll deadlines.

. Gather information from prospective consultants in regards to salary

demands, medical benefits, 401k benefits and vacation and holidays.

. Conducted interviews and background checks for all potential candidates

maintaining relationships with established accounts ensuring contract

employees are meeting expectations for clients.

. Processed all paperwork for new hires including: W4 forms, I9'S,

insurance forms, employment agreements and code of conduct and credit

verification for all new organizations of which Maxim Group conducts

business.

. Negotiate client assignment.

EDUCATION

BA Communication

University of Colorado @ Boulder, Boulder, CO 1995

Scholarship Student Athlete Member of the 1990 National Championship Team

M.B.A, Business Administration

Regis University, Denver, CO; In Progress

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