Customer Service Representative

CHRISTINE A ERICKSON, CPA, MBA

**** * ******* ****** (303)

***-****

Centennial, CO 80122

*************@*****.***

PROFILE Results oriented CPA with diverse experience in multiple

business environments

QUALIFICATIONS . CPA and MBA

. Over seven years accounting experience

. Adapt easily to new concepts and responsibilities

. Self-motivated; able to set effective priorities to achieve

immediate and long-term goals and meet operational deadlines

. Strong analytical and problem solving skills, organized,

efficient and detail oriented professional

. Developed interpersonal, written, and verbal communication

skills, having dealt with a diversity of professionals,

clients, and staff members

EXPERIENCE CPA

Merrill and Company CPAs, Englewood, CO 02/06-07/10

. Provided accounting and tax services to 60+ monthly and

quarterly clients

. Fulfilled timely and accurate financial reporting

deadlines and prompt resolution of issues

. Devised innovative solutions for individual client's

operational and financial inefficiencies

. Completed account reconciliations, adjusting entries,

sales tax reports, and billings

. Processed payroll for multiple clients including

federal, state, local, and year end filings

. Prepared tax returns including: individual, corporate,

S corporation, and partnership returns

. Provided technical support and customer service to

clients for application software

Escrow Assistant

Empire Title, Greenwood Village, CO 9/05-11/05

. Assistant to 5 escrow officers

. Preparation of HUDs, quality controlled packages, cleared

title, cleared prior to funding conditions, distribution of

funds/wires

Processor/Office Manager

Centennial Loan Advisors Inc., Centennial, CO 12/04-9/05

. Oversaw daily operations of an independent mortgage office

with 12 loan officers

. Scheduled, cleared loan conditions, coordinated closings,

loan submissions, and doc orders

. Furnished general office support

Certified Athletic Trainer

Broncos Sports Medicine Rehabilitation, Denver, CO 8/03-6/04

Certified Athletic Trainer

Colorado Physical Therapy Institute, Broomfield, CO 8/02-

6/03

Bookkeeper/Customer Service Representative

H&H Insurance Services Inc., Fargo, ND 2/99-8/02

. Supplied accounting and customer service support in an

independent insurance agency with 14 agents

. Prompt financial reconciliation, agency billing, customer

invoices/statements, company statements, check entry, bank

deposits, payroll, and monthly management reports

. Processed applications, changes, endorsements, new and

renewal business, filed, and data entry

. Supervisor to secondary office

EDUCATION MBA with an emphasis in Accounting

. Regis University, Denver, CO 6/08

Bachelor of Science Major: Athletic Training

Bachelor of Science Major: Exercise Science

. Mankato State University, Mankato, MN 6/98

SKILLS QuickBooks Peachtree EasyACCT TaxWise ProSeries

Office 2007 Eclipse ETx Landtech Calyx Point

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