Rita Forman-House
Avon Lake, Ohio 44012
Home: 440-***-**** / Cell: 440-***-****
Email: **********-*****@*******.***
Executive Director
Accomplished management professional with 10+ years experience in strategic
planning, program management, and product development. Well versed in
product lifecycles and excels at problem solving, organizing, coordinating,
and managing projects.
Areas of expertise include:
Planning, Building, and Managing Developing Public and Private Sector
Product Lines Partnerships
National and Large Account Implementing Best Practices to drive
Management & . .. Marketing productivity .and efficiency within
project teams
Project Management Across Multiple Budget Development
Disciplines
Within3, Inc., Cleveland, Ohio 3/2010 to Present
A first to market online enterprise community software company focused on
healthcare institutions and organizations.
Director, Community Implementation
2/2008 to Present
Report directly to the Director of Community Implementation.
Responsibilities include managing projects, preparing and presenting
presentations, and building effective client relationships.
. Lead contact with customers in community design, implementation, and
metric strategies. Develop customized presentations based on customer
needs.
. Assessed and applied new implementation process in department for
increased efficiency and product communications with internal teams as
well as external customers.
. Manage internal departmental meetings, including developing dashboard
tracking document to improve communications and product efficiencies
across departments.
ASM International, Materials Park, Ohio 9/2006 to 3/2010
An engineering and scientific society of 36,000 individual members in the
field of materials science and engineering. Annual Revenue: $14M.
Product Manager 2/2008
to Present
Report directly to the Director of Business Development. Responsibilities
include managing projects, supporting development of emerging products,
event program content, new product opportunities and teams.
. Applied project management discipline. Planned, organize, and managed
short and long term project plans, communicate status and any
variances to leadership team and Board of Trustees.
. Managed cross-functional, collaborative teams resulting in shared best
practices and accelerated product to market cycle for 6 new and
existing products and services.
. Responsible for managing entire project lifecycles for emerging online
products to generate new sales revenue with growth rates at 25%-75%.
. Meet with subject matter experts, end-users, IT, and the sales force
to define new product requirements and work with product development
to document these requirements in product specifications.
Senior Manager of Events
9/2006 to 12/2008
Report directly to the President. Responsibilities include managing
internal and external teams, development activities, research and
implementation of new products and services.
. Assessed and prioritized department infrastructure issues. Applied new
business model, hired staff and increased department productivity by
35% and added 6 new products to portfolio.
. Increased product revenue from $1.6 million to $3 million, an 87%
increase, and defined strategies and product requirements, directed
launches, and managed 16 national and international products across 5
technology markets. Events occurred over 3-5 days and attendance
ranged from 150 to 8,000 attendees.
. Recognized by ASM, Cleveland Crain's Business magazine, and Cleveland
Plain Dealer as emerging professionals for ASM.
Ohio Aerospace Institute, Cleveland, Ohio 7/2003 to 9/2006
Company manages numerous business and government business collaborations in
the aerospace industry which create economic development in Ohio and
deliver global market driven solutions.
Program Manager
Report directly to the Vice President. Responsibilities include managing
project from concept to completion: including liaise with other project
teams to coordinate interdependencies and resolve issues, overall project
implementation, project conclusion, project close-out.
. Managed projects totaling more than $350K. Staffed, organized and led
team of internal staff and subcontractors to achieve requirements, cost,
performance and schedule objectives.
. Delivered strategic direction, system gathering of requirements,
designing and/or reviewing test cases for a $2M web-based system.
Provided analysis and research for new features from business needs, user
interface requirements, to production of high quality documentation in
support of new implementation.
. Provided critical support to Vice President and Business Development
Directors on client tactical issues, including budgets (ranging from $20K
to $500K), contract extensions, estimates, and risk mitigation.
Research Analyst 8/2001 to 6/2003
Report directly to Department Director; Provide analysis and direction on
external marketing and business development initiatives across a broad
ranges of technology areas for programs.
. Conducted technical research and analytical work specific to project
goals. Specific applications include customer segmentation with a focus
on survey and project design, interpretation of analytics including
customer satisfaction, and loyalty analysis.
. Managed print and online marketing efforts for 4 state and nation-wide
programs that generated significant interest in funding and partnering
opportunities. Responsible for entire project life-cycle management
including client presentations, development plans, budget components,
systems, specs, and work plan. Negotiated efforts between company,
vendor, and client to ensure a successful launch of products. Researched
all compliancy issues.
DigiKnow, Inc., Beachwood, Ohio 10/1999 to 8/2001
Company provides marketing communications, planning, building and managing
web sites.
Sales Associate, Account Executive
Reported to Sales Manager; Acting project manager and liaison between the
client and DigiKnow's creative, technical and production teams. Managed 6
accounts.
. Oversaw planning and execution of web sites for 6 Fortune 500 and
industry projects. Managed database development, technical programming,
web site design, and daily operations. Coordinated the activities of web
site staff, including web developer and webmaster. Made process
improvements that increased efficiency by 20%.
. Defined long-range project plans for 14 clients and project teams,
including the scope of work, the budget, the time frame and the steps
necessary to achieve all. Guided online brand development and strategy.
The Benefits Group, Independence, Ohio 2/1998 to 10/1999
Company provides executive benefits, health plans, and compensation plans.
Skills
Applications Software: Expert level usage in Microsoft Office: Word,
Excel, PowerPoint, Access, Project, Adobe Framemaker, Lotus, ACT!, Internet
search engines BullsEye, Lexis Nexis, Hoovers
Graphic Design: Adobe Photoshop, Quark 4.0, Fireworks, Visio
Education
Bachelor of Liberal Arts, Communication
The College of Wooster, Wooster, Ohio
Publications
"The Collaborator: A new way to build relationships in technology research
and development" Air Force Research Laboratory Technology Horizons, Vol. 6,
December 2005.
"A new way to partner" Air Force Information Assurance Magazine, November
2005.