Customer Service Administrative Assistant
Resume:
April L. Johnson
Memphis, TN 38109-7336
Email Address: ********@*****.***
Professional Objective:
My objective is to obtain a position within a reputable
company where my experience and skills will be utilized
completely. I am pursuing an opportunity within an
organization, which will offer room for professional
growth and development.
Professional Experience:
01/08 to Present
Department of Commerce, US Census Bureau, Memphis, TN
Executive Administrative Assistant
My duties were to assist the Office Manager in the
professional and efficient daily operation of the Local
Census Office. My duties included document preparation,
scheduling travel arrangements, bookkeeping, payroll,
spreadsheet creation/manipulations and administration of
New Hire Orientation for the Office. I was also
responsible for weekly dictation of all Managers'
Conference Calls.
10/07 to 01/08
Department of Commerce, Memphis, TN
HR-Administrative Clerk
I performed routine clerical tasks required in the
collection, control, review,
processing, and reporting of personnel and payroll data for
approximately 1,400 employees. I carried out employee
selection and hiring functions, including processing
personnel actions, while maintaining personnel files and
Administrative records. Also I assisted in the actions of
accident forms, travel vouchers, and time and attendance
records.
04/07 to 10/07
First Horizon Bank, Memphis, TN
Data Entry Operator
My duty was to input data into the computer system by using
ten key strokes. I was responsible for auditing previous
processed accounts. I analyzed documents for accuracy in
monies, payments, transfers, and customer's personal
information. I also performed calculations and
participated in the bookkeeping of financial records.
02/05 to 08/07
A.J. Johnson and Associates, Memphis, TN
Customer Service Supervisor
I was responsible for assisting the customer with their
orders, and educating them on the products and services
that are available. I assisted in the daily operation of
the company, which included payroll, accounting functions,
and employee related issues. I was also responsible for
assisting in the business development and maintaining
total quality customer service to our customers.
Professional Skills & Strengths:
I possess excellent interpersonal, communication and human
relation skills. I am a seasoned and poised Customer
Service and Executive Office Administration Professional
who offers strong management and customer service
experience. I am a stable and very dependable
professional. I have the ability to be an intricate team
player as well as a team leader. I am confident that my
professional experience and strengths makes me the perfect
candidate for your available employment opportunity. I
possess the ability to resolve customer service issues
while maintaining highest level of total quality customer
satisfaction. I am proficient in various software packages
such as Microsoft Office 2007 (all of its components),
Windows 2000, AS400 and Internet Navigation.
Education:
Fairley High School, Memphis, TN
Honors Diploma
University of Memphis, Memphis, TN
Major - Public Administration
Minor- Accounting
References: Furnished Upon Request
Salary: Negotiable
Contact this candidate