Customer Service Representative

Ben Fudge

***********@*******.***

Telephone: 210-***-****

**** **** ***** ****

San Antonio, TX 78240

Objective______________________________________________________________

To secure a position with a well-established and reputable organization with a stable

environment that will encourage and develop my skills in the field of Fashion Merchandising.

BEN FUDGE

[] [Type your phone number] [Type your e mail address]

Education_____________________________________________________________

Westwood College

Bachelors of Science in Business July, 2010

Concentration in Fashion Merchandising

Named to Dean’s List and President’s List

Online portfolio: http://benfudge.wordpress.com/

Experience__________________________________________________________

Senior Bank Servicing Specialist

USAA Federal Savings Bank

12/2005 - Present

• Named to President’s Club as a top performer

• Perform member transactions accurately and in a professional manner to

establish and build rapport with members

• Handle member complaints and de-escalate difficult customer situations

• Perform research involving complex member situations.

Teller/Float Staff

Washington Mutual

04/2005 - 12/2005

• Perform customer transactions accurately in a professional, timely manner to

build customer relationships and loyalty

• Resolve basic to complex customer-related issues to maintain satisfaction and retention

• Perform research involving complex member situations.

Lead Teller/Customer Service Representative

Wells Fargo Bank

07/03-01/05

• Named as a top performer for performance and referrals across multiple quarters

• Perform customer transactions accurately and in a professional, timely

manner to build customer relationships and loyalty

• Review and approve teller transactions to include large dollar deposits in compliance

with federal banking regulations

• Perform research involving complex member situations.

Contact this candidate