April T. Williamson
Austin, Texas 78729
**********@*****.***
Objective: Versatile and ambitious business management professional. Seeking a dynamic organization that rewards
initiative and dedication with advancement opportunities.
Professional Portfolio:
Goal and results oriented, dedicated, and driven to succeed
Proven initiative and leadership
Highly developed communications analytical, financial management skills
8 years of Mortgage Servicing and account default experience
Employment Areas of Expertise and History:
IndyMac/OneWest Bank
May 2009-April 2010
Pre-Marketing Asset Manager
Responsible for accounting, monitoring and assisting with asset management and sale of real estate owned (REO.)
Managed day to day activities associated with operating and selling bank-owned real estate. Supervised 3 Preservation
companies/field agents and over 300 Real Estate agent/brokers. To maintain healthy REO functions, handled audits for
the Foreclosure and Loss Mitigation Department to clear disputes and law suits.
• Assigned approved network Realtors, along with licensed appraisers to provide full appraisals and overseeing
the security and maintenance of the property all within established time-lines.
• Completing Asset Decision Analysis and recommending fair market value, list price and repair budget and
marketing plan with established time-lines.
• Reviews and authorizes (according to policy) invoices for repair, legal fees, taxes, maintenance etc. within 24
hours of receipt.
• Developing and maintaining positive partnerships with the broker community and industry vendors.
IndyMac
Senior Loan Resolution Specialist
January 2007-May 2009
Duties included, but not limited to keeping healthy credit and collection functions. A sound working knowledge of default
and loan servicing process. Managed Loss Mitigation and Foreclosure inquires regarding short sales, and loan
modifications.
• Managed Loss Mitigation Foreclosure workstations for options such as Modifications and Short Sales
• Services Inbound Bankruptcy concerns/inquiries
• Excellent verbal, written and interpersonal communication skills
• Negotiated Forbearance plans and processes to customers in financial hardships
• Ability to work with little to no supervision
• Strong decision making, problem assessment and resolution skills
Vanderbilt Mortgage Company
November 2005-2007
Senior Account Manager
Responsibilities included collecting on past due mortgage payments, Trained new employees on policies and
procedures. Handled escalated calls, supervised and counseled Junior Account Representatives on KPI’s/Goals
• Worked as a financial counselor offering forbearance plans, Loan Modifications, Short Sales
FACNA
October 2000-2005
Account Executive
Maintained records on clients, handled all accounts payable and accounts receivable on delinquent rental accounts.
Supervised several properties and responsible for receiving and responding to inquires and problems.
References upon Request