Sales Customer Service
Resume:
DANIEL NETWAL
* *** **** ******* ***** Highway
Long Beach, California 90804
******.******@*****.***
Education: Bachelor of Arts in Computer Science, May 2009
Cornell College, Mount Vernon, Iowa
Experience: Precision Computer Services
Computer Technician/Sales 2008 to Present
Technical knowledge of computer systems, Windows XP, Vista, and 7
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Business Consultant and Installation Operative for Network Infrastructure
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Manage multiple projects and frequent interruptions
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Inventory, Sales Receipts, and Point of Sales knowledge with QuickBooks
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Performed operating system installation, configuration, verification, and testing.
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On-site Technician, emphasizing prompt service and professional courtesy
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Supported end users with problems using desktop applications
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Skills
Sales
Sales experience utilizing position of subject matter expert on enthusiast computing systems
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Excellent presentation skills based on client audience and technical knowledge level
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Heightened emphasis on customer service for better small business peer recommendations
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Design the hardware architecture of the computer equipment being mindful of cost and technological
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considerations
Computer
CompTIA A+ Certified
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Extensive knowledge of multiple computer systems and troubleshooting procedures
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Intermediate knowledge of Java, HTML, Lotus Notes, Access, Word, Excel and Power Point
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Desktop Support Technician for local and in home troubleshooting
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Network Infrastructure appraisal and upgrade/expansion consultant and technician
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Currently studying for Networks+ and Security+ certification
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Remote assistance utilizing Desktop Sharing, and Remote Assist
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Networks
Network analyst for large scale operations including office and expanded workshop areas
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Install, configure and maintain systems, as well as LAN and WAN connection at remote site
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Ethernet network construction utilizing legacy and future conscious equipment
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Troubleshooting Client/Server connectivity issues along with cabling problems
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Continuing education with CCNA certification and Microsoft Desktop Technician
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Contact this candidate