Sales Customer Service
Resume:
David Tsung
Campbell, CA ****8
Phone: 408-***-****
E-mail: *********@*****.***
OBJECTIVE
Obtain a senior sales executive position where my experienced balance of
hardware and software knowledge along with a process-oriented sales
approach can provide increasing value to both my company and my clients
PROFILE
. Hunter type personality combined with board room presence and
presentation skills
. Entrepreneurial sales strategist with demonstrated success in closing
six- and seven-figure deals
. Proven track record of $1MM+ annual quota attainment
. Focused on selling to "C" level executives at both SMEs and Fortune
1000 enterprise companies
. Ability to identify and solve critical customer business issues and
develop creative value propositions / ROI solutions
. 10+ years successfully selling and managing sales teams for complex
software and service solutions
. 10+ years experience in sales strategy, tactical execution, lead
generation and management of virtual teams
PROFESSIONAL EXPERIENCE
Intermedia Sunnyvale, CA 2010 - Present
Senior Enterprise Client Executive
Intermedia is the world's largest provider of hosted Exchange SaaS
services.
1. Selling enterprise-level Exchange 2010 SaaS hosting solutions to
mid-market enterprises.
2. Brought in as first enterprise direct sales executive in Western
Region (all previous sales revenue was in-bound only)
Artemis Technology Santa Clara, CA 2008 - 2010
Senior Enterprise Sales Executive
Artemis Technology is a leading provider of innovative data storage and
IT networking solutions.
1. Sold complex hardware/software data storage and networking
solutions to mid-market and large enterprises.
2. Quota attainment of >100% in 2008 and 2009.
Global IP Solutions, Inc. (GIPS) San Francisco, CA 2006 - 2008
Senior Sales Director
GIPS is the world leader in embedded voice/ video processing solutions
with customers such as Skype, AOL, Yahoo! and Google.
1. Created new markets within the social networking and multimedia
entertainment sectors.
2. Sold complex client/server solutions to major ISPs, large
enterprises and Web 2.0 technology companies.
3. Individual quota attainment of >120% in 2007 and 2008. Number 1
Sales performer for Western Region out of 9 reps.
4. Managed sales team of 5 - all attained >100% to quota.
5. Direct customers included Yahoo!, WebEx, entertainment and gaming
start-ups.
6. GIPS replaced their CEO and executive staff in 2007/2008 and was
recently bought by Google
Phoenix Technologies Ltd. Zaltbommel, The Netherlands 2002 - 2006 (moved to
The Netherlands to get married)
Security Software Sales Director, ODM and Embedded OEM
Phoenix is the world's largest BIOS software vendor now specializing in
endpoint application security solutions.
1. Leveraged technical sales and foreign language skills in launching
products into the software and services security space.
1. Achieved $3MM new business revenue. Individual quota attainment
>100% from 2002-2006.
2. Managed sales team of 8 - all attained >100% to quota.
3. Deployed endpoint application security market penetration
strategies for Global 1000 ODM and OEM companies residing in Europe
resulting in 8 design wins.
1. Phoenix Technologies closed their EMEA office in late 2006.
MarketFusion, Inc. San Jose, CA 1999 - 2002
Director of Strategic Business Development
MarketFusion provides web-based supply chain tools and consulting
services for global material sourcing.
1. Analyzed and evaluated account/territory/industry dynamics to
develop a comprehensive sales strategy for a pre-IPO Software as a
Service (SaaS) company.
2. Personally closed $2MM new business to 5 enterprise customers
including Abbott Labs, Teledyne, Finisar, 2Wire.
3. Created and managed an Inside Sales lead generation team of 6
people resulting in a 17% response rate and 50+ customer meetings
for the outside sales team.
4. Targeted and directed all partnerships including: ERP/MRP
Integration, Logistics Management, Security Access Management,
Design for Manufacturing. Partners included WebEx, Extricity,
Capstan and D&B.
5. Created a SME sales prospecting database focused on domestic OEM
equipment makers - i.e. telecom, networking, test and
instrumentation, medical, transportation, semiconductors.
6. MarketFusion was bought out in 2002 prior to filing their IPO.
Amkor Technology, Inc. Santa Clara, CA 1994 - 1999
Senior Sales Account Manager
Amkor Technology is the world's largest semiconductor packaging and test
services subcontractor.
1. Uncovered new opportunities at F1000 companies within the West
Region for a pre-IPO semiconductor company.
1. Increased annual sales from $30MM to $120MM. Customers included
PMC Sierra, Xilinx, AMD, IDT, Maxim.
2. Consistent quota attainment > 100% all 5 years. Number 1 Sales
performer in West Region, top 3 in company.
3. Managed a team of 8 customer service reps and technical program
managers.
4. Spearheaded the Manugistics Supply Chain integration program for
Xilinx and all their other key suppliers.
1. Amkor launched their IPO in May 1998.
EDUCATION
MS Engineering Management (MBA - Engineering emphasis), University of South
Florida, Tampa, FL
BS Chemical Engineering, University of Minnesota, Minneapolis, MN
MISCELLANEOUS
1. Natural born citizen of United States
2. Highly proficient in Microsoft Office (Word, Excel, PowerPoint) and
CRM (Salesforce, NetSuite and MS Dynamics).
3. Formal Sales Methodology Training (SPI Solution Selling, SPIN
Selling, Miller Heiman Strategic Selling).
4. Professional Sales Accreditations - Cisco Sales Expert, VMware VSP,
NetApp, EMC, Dell, Hitachi, CommVault.
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