Engineer Software

Mikal Alan King

Home: 214-***-**** Cell: 214-***-****

Email: *****.****@*****.***

Summary

Check 21 banking processing and data line maintenance

professional with experience in resolving complex production

issues. Key strengths include ability to analyze and trouble

shoot various system related challenges. Functions well in a

fast paced environment, while exhibiting strong leadership and

problem solving skills. Excellent interpersonal and

communication talentgrims, known to be resourceful and focused

on completing projects in a timely manner.

Professional Experience

< . Ability to install, repair, and maintain various

types of telecommunications media

< . Proficient in Windows XP, 2000 Professional, and

Vista

< . Experience with network topologies including Bus,

Star, and Ring

< . Experience with 3690 sorter machine

< . Proficient in computer hardware including: PC

peripherals, printers, networks, servers, and hubs/routers

< . Knowledge of LAN/WAN, DHCP and TCP/IP

Employment History

Pilgrims Pride April 2010 to present

Order Puller

< Pulling orders, then building the order on a pallet to be

shrink wrapped and loaded onto trailer.

< Invoicing tickets that pullers pull using SAP. Entering

number of cases going out with their weights. After

invoicing required information into Pilgrims SAP system, I

give the paper work to the drivers for their routes.

?

< Bank of New York Melon Dec 2009 to April 20 2010

Vault Clerk / contractor

< . Pulling manila folders containing mortgage notes.

< . Researching loans using a computer software called

WINN

Federal Reserve Bank Oct 2005 to Jan 2009

Payments Processor Specialist

< . Trained and certified in Check 21 Banking Operations

< . Worked with Technical Work Group (TWG) on testing and

installing software updates

< . Executed production jobs and helped resolved complex

production issues

< . Prepared internal and external feedback forms

identifying error sources

< . Proficiently reduced cost by maintaining Check 21

systems

< . Audited rejected documents and performed duties to

allow reprocessing on micr sorters

< . Communicated with Check Automation Support (CAS) and

followed through to resolve production issues

< . Trained and certified less experienced staff

< . Coordinated work flow and provided direction to staff

for continued production

< . Possesses acute understanding of software used in

Operations including CPCS and CLAS (STGM, ORBS, MICR)

< . Prepared Item Replacement Documents (IRDs) for

processing and verified files to insure no duplication

< . Has extensive knowledge of processing equipment and

performed routine maintenance communicating any problems to

management and equipment field engineer

< . Completed exception pricing related tasks with

accuracy

< . Pulled returned items and prepared cash letters as

requested by paying banks

< 3690 operator

Mikal King

Professional Development: Diversity Training and Information

Security Training

Awards: Received 7 Certificate of Recognition of Exceeded

Performance

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