Project Manager Management
Resume:
Technical Summary
. Seasoned Program and Project Manager with experience and a
demonstrated success utilizing tested managerial abilities. In
possession of a practiced understanding of the software and hardware
development lifecycle process as well as an accurate understanding of
"Expectation Management". Extensive PMO experience in regulated
financial and healthcare industries as well as large B2B/ B2C
organizations
. Qualifications include successful implementation of numerous
production environments: e.g. managing the development of
applications, creation / implementation and compliance of Project
Management Offices (PMO) rules and structure, creation of custom web
based applications in large e-commerce business-to-business, and
business to consumer settings.
. Monitored project requirements utilizing standard project management
processes and tools. A positive record of closely coordinating mixed
multicultural teams of internal and contracted development resources
and Business Logic Sponsors to assure harmony throughout the
development process.
. These projects have utilized various methodologies of directing and
training matrixed team members by constant vigilance of project
management metrics and good common sense.
. Very professional, outgoing, personable and well respected with
excellent written, verbal and communication skills.
Professional Experience
IT Project Manager - December 2008 to Present
San Francisco, California
Cognizant
Franklin Templeton
Accountable for delivery of a Web Redesign engagement for the Investment
Company. Coordinated the analysis, assessment and deployment of CMS and
Application redesign for this Financial Client. Coordinated the full Agile
SDLC for the client, internal and external resources, project status, new
problems, resolution or status of prior problems, prioritization, timing,
staffing, budget, and any other matters deemed relevant to the project.
Compliance of all PMO reporting and requirements and audit of requisite
content.
IT Project Manager - December 2006 to December 2008
San Francisco, California
Prolifics, Inc.
Engagement/Resource/Project Manager
Responsible for all Engagement/Resource and Project responsibilities for
Prolifics western region clients. This position managed projects from RFP
to implementation for multiple clients, some running simultaneously. Many
clients required adherence to their internal PMO requirements while still
maintain the Prolifics corporate PMO effort.
America First Credit Union
In charge of delivery of WAS JSF engagement for the Teller/SOA project.
Coordinated the analysis, assessment and deployment of custom
implementation scripts for this monitoring tool. Coordinated the full SDLC
for the client, internal and external resources, project status, new
problems, resolution or status of prior problems, prioritization, timing,
staffing, budget, and any other matters deemed relevant to the project.
APL Limited
Responsible for delivery of the Infrastructure and Application Review for
System Stability and Scalability. Coordinated the analysis, assessment and
deployment of custom implementation scripts for this monitoring tool.
Coordinated the full SDLC for the client, internal and external resources,
project status, new problems, resolution or status of prior problems,
prioritization, timing, staffing, budget, and any other matters deemed
relevant to the project.
American Express
Responsible for delivery of coordination and review of SOW and future PCR's
relevant to the delivery aspect of this engagement. Mentored on site
Project Manager regarding scope of work, delivery resources, bookings, and
coordination.
Cisco
Responsible for delivery of Design and Implementation of ITCAM Monitoring
Solution for WAS. Coordinated the analysis, assessment and deployment of
custom implementation scripts for this monitoring tool. Coordinated the
full SDLC for the client, internal and external resources, project status,
new problems, resolution or status of prior problems, prioritization,
timing, staffing, budget, and any other matters deemed relevant to the
project.
Boeing
Responsible delivery of ITCAM for WAS/SOA for this large aerospace company
from SOW to implementation. Coordinated the analysis, assessment and
deployment of custom implementation scripts for this monitoring tool.
Coordinated the full SDLC for the client, internal and external resources,
project status, new problems, resolution or status of prior problems,
prioritization, timing, staffing, budget, and any other matters deemed
relevant to the project. Delivered the project within the timeframe
required with client satisfaction.
170 systems
Responsible for providing a Weblogic to IBM Websphere migration assessment
and follow on migration of the MarkView application. Coordinated the
analysis and migration assessment and migration of the Java/J2ee code,
Installation and deployment of scripts and remote method invocation logic
migration using proprietary protocols on Weblogic and Oracle. Coordinated
the full SDLC for the client, internal and external resources, project
status, new problems, resolution or status of prior problems,
prioritization, timing, staffing, budget, and any other matters deemed
relevant to the project. Delivered the project within the timeframe
required with client satisfaction.
GE CF
Responsible for the WebMethods to Websphere Message Broker Conversion
Project for this large financial institution. Coordinated the full SDLC for
the client, internal and external resources, project status, new problems,
resolution or status of prior problems, prioritization, timing, staffing,
budget, and any other matters deemed relevant to the project. Delivered the
project within the timeframe required with client satisfaction.
Charles Schwab
Responsible for the Management migration and implementation from WebLogic
to WebSphere 6.1 ND for this large financial institution, SWISS department.
Coordinated the full SDLC for the client, internal and external resources
and contracted personnel. Managed the upgrade of Oracle 10g from 9iRAC,
MQWF form 3.5 to 3.6, RAD 6 implementation and training, code merge, thin
client, client internal documentation and design requirements and
monitoring. Delivered the project within the timeframe required with client
satisfaction.
Caremark/CVS
Responsible for the Management migration and implementation from WebLogic
to WebSphere 6.1 Base for this large Medical institution, iScribe
subsidiary. Coordinated the migration of the code base, script creation and
testing by both internal and contracted resources.
IT Project Manager October 2004- October 2006
Oakland, California
Kaiser Permanente - Oakland/Pleasanton IT and corporate offices
Managed the environment pre-production build out for 4 software release
cycles. Successfully replaced the healthcare company's web infrastructure
with 15 Highly Available Multi-celled web infrastructure spanning three
Data Centers. Brought this project to completion within Budget and
Expectations. Responsible for the project since inception, created design
plan and CDP documents. Built a matrixed team of external vendors and
internal resources from within and without, to achieve a seamless migration
into production. Responsible for the integration and augmentation of the
following Back end Services within KP-IT; Health Connect, eSamm, RXRefill,
Membership systems, Oracle, Oblix, Kana, Coordinated the KP.ORG Oracle
upgrade from 8i to 9 RAC. Kaisers internal PMO process was adhered to and
responsibility for PMO documentation and audit was managed directly by
myself.
Engagement Manager October 2003- October 2004
Ft. Lauderdale, LA
Robert Half - Client Silver Seas Cruise lines
BBS, Inc - Multiple clients
Engagement Manager for an ERP migration. Provided Process Analysis and
creation of an Intranet for this Multinational Cruise Line. This process
entailed an in-depth analysis of the existing Purchasing, Inventory and
Accounting Process, for the installation of a new ERP system with
integration inside a web services environment. Expectation Management was
instituted to insure clear and concise understanding of a realistic
probability of deliverables. Search Engine Optimization for multiple
clients - Catalogs.com, Institute for Dental Implants, Silver on the Mount,
TNT enterprises, Andrea's Las Olas
Project Manager Eastern Region 2003- October 2003
Baton Rouge, LA
Global Data Systems
Project Manager- Eastern Region, for Global Data Systems, managing 15+
concurrent projects and 26+ developers, within a PMO, using accepted
Project Management Metrics. I Installed and integrated Microsoft Project
Server, Project 2002 and Teamsite into existing corporate standards for the
management of Corporate Resources, Revenues and the replacement of existing
management software. I provided training and acted as a resource during
continued integration. I also managed multiple projects and development /
implementation teams along with third party vendors. GDS is an
Infrastructure Consulting and Integration provider in the South Eastern and
East Coast area.
Senior Analyst and Operations manager 2002- 2003
San Ramon, California and Baton Rouge, LA
Dot Com Deconstruction Services, Inc. DCDS, Inc.
Operations Manager for the deconstruction of failed Dot-Coms for Creditors
and V.C.'s in Silicon Valley, which required the analysis, documentation
and operation of existing web development and hosting environments. This
utilized long-standing experience analyzing, recommending, and modifying
all hosting and portal software. The contracts required on and off site (co-
location) hardware and software removal, data retrieval, backup and
recovery, conversion, security, and preservation of all testing,
development and production software and data, utilizing multiple platforms.
Associated services include technical redesign under downsized conditions
as well as appropriate testing. A matrixed team of 8 individuals was
utilized to insure accurate and timely response for negotiated system
management and Service Level Agreement compliance.
Director of Information Technology 2000 - 2002
eMadison, Inc. Fremont, California
Managed the specification, purchase, configuration and implementation of
the technological infrastructure for this media software and host services
ASP provider that facilitated the trading of traditional media advertising.
This project required the implementation of WebLogic, Iplanet, Oracle
Application Suite and Interwoven TeamSite Content Management, as well as
Internet-related tools and areas, such as ASP, Java, JavaScript, HTML and
Web casting. Guaranteed, by intelligent design and constant monitoring, a
state-of-the-art, mission-critical, 24x7 Internet technology platforms to
facilitate and manage media transactions/billing among advertising
agencies, media buying companies, media outlets and representation firms.
Designed and implemented a fully redundant, balanced, co-located
environment for production while ensuring a consistent mirrored
test/development/staging functionality system. Managed a team of 24 diverse
developers and 6 network technology members, as well as, contracted 3rd
party vendors. This company was purchased by a Media Resource Firm in 2002.
Senior Engagement Manager and Project Director 1998 - 2000
Memphis, Tennessee
Maxim Group
Ulta Cosmetics www.ulta.com created an entirely functional custom, 24x7 web
based, e-commerce venue for a traditional brick and mortar cosmetic sales
and distribution environment. Provided architectural design and
implementation of e-commerce, shipping/fulfillment, customer service,
billing, and warehouse management and accounting procedures. Verity Search
Engine technologies were implemented in this process for product search
requirements. As the PM for this project it was incumbent upon me to
deliver a fast turnaround of this project by a close monitoring of all
cost, performance and value calculations MS Project proved extremely useful
with its tool set of earned value and cost calculations.
St Jude Children's Hospital http://www.stjude.org/medical/bone.htm
Structured and directed the engineering application development environment
for St. Jude's Medical Research organization. Provided and implemented a
full FDA regulation 820 compliant procedures and methodology for
development, testing and support of this medical research technology. This
system was implemented for autologus bone marrow transplantation through
Stem Cell Processing and reimplementation. Oracle Developer 2000 was
utilized in this application development. A team of 7 diverse developers
were compiled to create an environment of application delivery that was
concurrent with the expectations that were established under Federal
Regulation 820.
EveryCD, Inc. http://www.everycd.com/
Directed the engineering of this Internet/Intranet Web project of e-
Commerce and Business-to-Business web presence from RFP. I managed the
process through the statement of work, business requirements, functional
design, system design, testing, implementation, rollout, training and
system support. My skills as a negotiator were utilized throughout this
project by creating consensus internally and by participating in the
marketing process. This project required the implementation of a full web
development using UML Rational Rose, XML/XSL/JSP, Servlets, Java beans, and
in-depth knowledge of Web development, Project Management Systems and
Practices. A team of 15 internal developers and 5 contracted vendors were
brought together to insure project delivery on time and on budget. This
project required the Implementation WebSphere and Verity Search Engine. The
system was built on Dual Processor Netfinity 5000 Production servers, Cisco
routers and multi-locations with synchronized replication.
Engineering/IT Director/Project Manager
1996 - 1998
Baton Rouge, Louisiana
Alltel
Managed and directed a system development lifecycle for a 500 + seat in-
bound / out-bound loan origination call center. I was responsible for the
project staffing and management (7 internal and 7 contract 3rd party
vendors), QA / Testing development, transition planning, hardware
integration / specification. Directed the creation of SLA's (service level
agreements), testing, standard operating procedures, change management,
product evaluation, data modeling, scope analysis, and acceptable criterion
specification. Expectation Management was critical in this highly political
environment to insure that both the business sponsor and the technical
resources were constantly kept synchronized and that the project was
successfully completed on time and on budget.
Skills
Resource Manager/Delivery Manager Western Region
. Manage resources and multiple engagements
. Manage RFP/SOW delivery efforts for Multiple Clients from inception to
completion
. Manage project close out efforts
Project Manager
. Manage and Architect solutions
. Manage, Install and configure Projects using latest accepted PMBOK
methodologies
. Manage, Install and utilize Microsoft Project, Project Server and PMO
requirements
. Manage, Install and configure Oracle on Solaris, Linux, Windows
Migration to WebSphere 5.0 to 6.1 Base and ND
. Manage and Architect solutions
. Manage, Install and configure with multiple Db's on Windows, Solaris,
and AIX, Linux
. Manage, Install and configure Oracle on Solaris, Linux, Windows
MQSeries version 6.5
. Architect solutions, including use of queue manager clusters
. Manage, Install and configure on Windows, AIX, Solaris, and HP/UX
System Architect
. Architect solutions on all latest hardware and peripheral connections
. Manage, Install and configure on Windows, AIX, Solaris, and HP/UX,
UNIX
. Design and Implement Hardware Architecture using Windows, Solaris, and
AIX, Linux
. Design and Implement with Legacy environments
Technical Expertise
. Websphere Application Server 6.1 Base and ND/ Websphere Portal
. Websphere MQ
. Datapower
. BEA Weblogic Suite
. ITCAM for WAS/SOA
. Websphere Portal Server, Portlet Factory, Web Content Manager
. CRM (Pivotal, Onyx)
. Microsoft Project /Central/Server
. Visio Professional/Technical
. CMS -TeamSite
. Oracle Designer Oracle Financial, Oracle Project accounting, Oracle
Application Suite
. Open deploy, Iplanet,, Oblix, Oracle SSO, Interwoven TeamSite Content
Management,
. Verity Infoseek Search Engine
. Mercury Test Suite Software: WinRunner, LoadRunner and TestDirector,
Silk,
. SAP/Peoplesoft/ Baan ERP.
. Weblogic
. JIRA/Quality Central
Education
University of Ohio Oxford, Ohio
Publications and Presentations
. Regular lecturer at the University of Memphis Graduate department of
Systems design and Integration.
. Course: Project Design and IT Organization.
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