Manager Project

Steven R. Alfrey

***** ****** **** **., ********, NC 28105

704-***-**** (H) ? *******@********.**.***

http://www.linkedin.com/in/stevealfrey

summary of qualifications

Project Manager with 15+ years of proven results in managing multiple

projects with cross functional teams. Skilled at meeting deadlines and

producing cost savings while securing deliverables on time, within budget

and to specifications. Strategic leader responsible for all aspects and

phases of projects. Recognized for ability to motivate, manage and lead

teams of internal employees and external vendors and contractors.

Experienced in national contract negotiations and vendor relationships.

CORE COMPETENCIES

Telecommunications Systems National Vendor Management Contract Negotiations

Budgeting Process Improvement Expense Auditing

Construction Standards Customer Support Project Management

Professional experience

Bell partners inc., greensboro, NC

2009 to 2010

Director Project Management Information Technology, 2009 to 2010

Responsibility and management of all IT related projects for a

privately held company with a $5 billion dollar portfolio that

consists of 250 Multifamily communities, 27 Senior Living communities

and 5.6 million square feet of commercial space in 16 states.

. Planned a 2010 WAN upgrade for all locations for a common standard,

consolidate vendors, support and services.

. Implemented a National contract for copiers that saved $35k in the

first 6 months.

. Developed, negotiated and implemented a conference calling solution

that saved $60k over the contract term.

. Improved the installation, service, support and billing for Wi-Fi

with a National vendor.

. Successfully implemented Telecommunications contract changes and

savings worth $500k over their contract term.

. Improved vendor management and contract reviews with internal

teams.

Hendrick Automotive Group, Charlotte, NC

2000 to 2008

Senior Manager Facilities and Construction, 2007 to 2008

Senior Manager Infrastructure and Voice, 2003 to 2007

Senior Manager Voice and Data Networks, 2000 to 2003

Managed all aspects of new construction and renovation for 65 auto

dealerships in 14 states for a $3.5B privately held company.

Facilitated project communications between Executives, Manufacturer,

General Contractors, Architects, Engineers, Departments and Vendors.

Translated operational requirements into highly integrated IT

solutions. Managed project budgets ranging from $1.3M to $25M.

Coordinated the maintenance of all facilities, security equipment,

office equipment, cabling and audio video cabling. Managed IT, IS,

cabling, DMS, Telco and telecommunications infrastructure.

. Led internal employees, contractors and external teams to

successfully build and or renovate 35 facilities with a budget of

$450 million resulting in on time performance and cost savings of

$5 million.

. Implemented National contracts on copiers, fax and postage

equipment to improve internal controls which resulted in savings

of $500K over a 3 year time period.

. Developed a long term strategy for telecommunication needs.

Assisted with move into hosted datacenter. Implemented Telco bill

analysis and review to improve accountability and standardize

billing practices. Implementation resulted in savings of $4.5M

over a 7 year period.

. Successfully led design, construction and renovation projects

totaling over $25 million in 2008 resulting in 8% savings.

. Planned, implemented and supported WAN/LAN upgrades, phone system

upgrades and computer installations to advance technological

performance and overall process improvements.

. Successfully researched and implemented ProQuest, parts catalog

system resulting in the standardization of parts procurement,

costs savings of $450K over 4 years, and overall consistency of

support nationwide.

. Improved the quantity and quality of on-site project visits

resulting in a reduction of change orders, improved scheduling and

an overall improvement in relationships with national vendors and

contractors.

. Selected as a member of the Applications on Demand (AOD) Migration

Team to consolidate servers to a data center, standardize

applications and reduce costs. The three year project resulted

in $3 million in savings and improved backup and data security.

Steven R. Alfrey 704-***-**** ?

*******@********.**.***

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Reynolds & Reynolds, Dayton, OH

1984 to 2000

Manager Enterprise Services - Sonic Automotive Account, 1999 to 2000

Enterprise Solutions Manager, 1998 to 1999

Account Specialist - Hendrick Automotive Account, 1996 to 1998

Senior Hardware Engineer, 1995 to 1996

Senior Hardware Specialist, 1990 to 1995

Service Center Senior Specialist, 1998 to 1990

Hardware Coordinator, 1984 to 1988

Provided technical support and service for 165 dealerships nationwide

for a $1B publically held automotive software solutions company.

Implemented and upgraded WAN/LAN systems. Designed product solutions

to meet unique customer needs. Conducted on-site visits with

dealership management to build relationships, address training needs

and

increase sales. Interviewed, hired, coached and evaluated

employees. Supervised 31 Field Engineers. Provided expertise to

resolve complex technical problems.

. Selected to serve on the Customer Advisory Board from 2005 to

2007.

. Awarded the SSPA Star Award in 1999 and 2000 in recognition of a

technical support operation dealing effectively with high volumes

of inbound and outbound customer interactions with an emphasis on

problem avoidance, Web and voice self-service to streamline

incident handling.

. Member of the first Large Dealer Group to successfully achieve a

100% Customer Satisfaction Index (CSI) rating in 1998.

. Recognized for outstanding performance and awarded the Performance

Excellence Award in 1999 and the Central Service Region

Performance Achievement Award of Excellence in 1985 & 1986.

. Awarded the President's Award for Excellence in 1994. The

President's Award is the highest award a Reynolds & Reynolds

employee can earn.

. Awarded the Service and Support Award in 1993.

Education

Associates Degree Wright State University

Electronic Engineering Technology Dayton, OH

ITT Technical Institute, Dayton, OH

professional training, skills & certifications

Microsoft Office Project Level 1 Managing Multiple Projects, Objectives and

Central Piedmont Community College Deadlines, Business Writing for

Professionals

Skillpath Seminars

Computer Skills Computer Service Technician, Large Account

Autodesk, Adobe, Microsoft Project, Word, Management Process (LAMP)

Excel, Power Point, Visio and Outlook, Reynolds & Reynolds

Nortel, DMS (Dealership Management

Systems)

Professional affiliations

BICSI, Building industry consulting services international 2006 to

Present

Member #207515, a professional association supporting the information

transport systems (ITS) industry.

Contact this candidate