Manager Insurance

RANDY A. SIEVERT

***** ******** **** . *******, ** 48240 . ********@*****.*** . 313-***-****

(cell)

Objective

To obtain a position in a growing company that utilizes, as well as

develops, my skills and experiences.

Work experience (Apprenticeship)

Express Billing, Inc., 30431 S. Gibraltar, Rockwood, MI

Medical Biller and

Coder

.January 2010

> Coding medical records with the correct ICD-9, CPT, and HCPC

coding, preparing, submitting, and processing insurance claims for

doctor's offices, hospitals, and physical therapists

> Posting payments, billing patients, following up on denied claims,

and resolving concerns with patients and insurance companies

Compton's Quality Group, 591 Bradford St., Pontiac, MI

Plant

Manager

July 2007 to Aug 2009

> Oversaw activities directly related to the services we provide

> Reviewed financial statements, sales and activity reports, and

other performance data to measure productivity and goal achievement

> Determined areas that need cost reduction and program improvement

> Established and implemented departmental policies, goals,

objectives and procedures

> Determined staffing requirements, performed interviews, hired and

trained new employees

> Maintained and established customer relationships

Product Action Inc., 7300 Miller Drive, Warren, MI

Scheduling

Manager

August 1999 to July 2007

> Oversaw daily activities in the scheduling department managing all

three shifts

> Scheduled up to four hundred people on a daily basis ensuring

optimal customer satisfaction

> Experienced with Chrysler, General Motors and Tier 1 suppliers

> Managed data verification department ensuring all customers receive

accurate reports, and making sure all paperwork is turned in and

filled out correctly for customer files

> Managed shipping and receiving department, operated forklift on

daily basis, and loaded and unloaded trucks.

> Handled all employee concerns, attendance and corrective actions

working with the HR department

Professional training and attributes

> J&M training and consulting: leadership course

> New Horizons: Excel I and II

> HI-LO training

> Hard working, extremely competent and Assertive individual, able to

handle long-term challenges and detailed day-to-day business

operations/activities in a fast paced, quality-driven environment

> Exceptionally strong communication (written, verbal, and

presentation) skills, able to analyze, listen, provide feedback,

counter objections, negotiate and quickly identify and resolve

complex problems

> Project management specialist, capable of planning and implementing

programs, including selling, developing budgets, hiring employees

and monitoring and measuring success

> Computer literate, using Microsoft office: Word, Excel, and

PowerPoint

> Ability to work well with people at all levels- supervisors,

colleagues, subordinates, and the public

Education

Redford Union High

School September

1995 to June 1999

National certified insurance &coding specialist

(NCICS August 2010

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