Customer Service Medical
Resume:
Shriellya Stallings
Home: 951-***-****
Cell: 951-***-****
Riverside, CA 992504
E-Mail: ***********@*****.***
OBJECTIVE
To obtain a position with an organization, that utilizes my medical
professional experience and specialized
training as a Medical Biller, Medical Coder, and front and back office
Medical Assistant.
QUALIFICATIONS
Experienced in Medical Familiar with Medical Assisting with General
Billing Terminology and
Medical Coding Insurance Form Completion Specialty Examinations
Trained with Medi-Soft Exceptional Attention to Phlebotomy and Injections
Software Details
ICD-9 (Diagnostic) Strong Communication Skills EKG Monitoring
CPT (Procedural) Computer Literate: Windows Medical Laboratory
Insurance Verification XP, Procedures
and MS Word, Excel, PowerPoint, Patient Services and Data
Collection Collection
Customer Service Access, Outlook, E-mail, Infection Control and
Experience Internet Hazardous Communication
Organized Team Member Highly Dependable Procedures
Resourceful Problem Organized Team Member
Solver Medical Front Office
Procedures
EDUCATION
Allied Business Schools, Inc., Laguna Hills, California, Medical Billing
and Medical Coding Certificates
Clarita Career College, Santa Clarita, California, Medical Assistant,
Diploma
Clarita Career College, Santa Clarita, California, Phlebotomy Training,
EKG, and CPR Certifications
Antelope Valley College, Lancaster, California, Office Technology, Courses
Everest University, Tampa, Florida, Medical Billing, AA Degree in Progress
Member of the Medical Association of Billers
PROFESSIONAL EXTERNSHIP
Pegasus Medical Group, Palmdale, CA Medical Assistant
2005 - 2005
. Knowledge of patient services, medical laboratory and selected
specialty procedures required
. Performed traditional practice management procedures
PROFESSIONAL EXPERIENCE
Pursued Educational Training in Medical Billing and as a Medical Assistant
2005 - Present
Community Therapies, Lancaster, CA Front Office/Medical 2004 - 2004
Billing
Temporary Position
. Served as first point of patient contact, provided high-level of
service while ensuring customer satisfaction
. Processed medical billing to private insurance companies and
prepared reports meeting required deadlines
. Retrieved file jackets from file library, file chart papers,
assembled and dismantled charts, copied, faxed, filed and
prepared jackets, reports, films as well as mailed films and
letters
. Answered telephones, took messages, set up appointments, portrayed a
professional image at all times
Antelope Valley Hospital, Antelope Volunteer Services 2004 -
Valley, CA Radiology Breast Imaging Representative Temporary 2004
Position
. Answered telephones, took messages, set up appointments for mammogram
patients, checked-in patients
. Input patient information into computer and created requisition for
exams
. Assisted technologist by taking patients to rooms and provided gowns
for patients to wear during exams
Pursued Educational Goals 2001 -
2003
Wendy's Old Fashion Hamburgers, St. Cashier/Customer Service 1999 - 2000
Louis, MO
. Provided outstanding customer service, assisted customers with food
orders as well as trained new employees
Spanning Cleaning Company, St. Louis, Housekeeper 1997 - 1998
MO
. Worked under strict security guidelines, worked well independently and
as part of a team
Vintage Vinyl, St. Louis, MO Clothes Tagger 1996 - 1997
. Trained new employees and worked in team oriented work
environment, consistently met management goals
Veterans Hospital, St. Louis, MO Medical File Clerk 1994 - 1996
. Answered phones; patient calls, doctors, home care nurses, attorneys,
and insurance companies
. Prepared documents for patient files, retired inactive charts from
current files as appropriate
. Worked effectively with others, maintained composure and balanced
multiple tasks in a fast-paced environment
. Received multiple awards; Office Support and Certificate of
Recognition/Business Cohort Program Award
Contact this candidate