Customer Service Sales
Resume:
Annie Quach
San Diego, CA. *2111
E-mail: *********@*****.***
WORK EXPERIENCE
TRADINGPARTNERS Chicago, IL
Finance Administrator December 2007-September 2010
1. Entered monthly journal entries, prepared trial balances, adjustments, accruals and other closing entries
2. Assisted in month end closing and account analysis using U.S. GAAP
3. Provided accounts payable support through vendor set-up, vendor payment reconciliation and invoice discrepancy resolution
4. Prepared ad-hoc reports for annual audits, created schedules and compiled queries when requested
5. Processed employee payroll and tracked commissions and bonus schedules
6. Reconciled bank statements and entered all bank transactions for multiple accounts
7. Tracked cost management from employee expense reports through the T&E software (Concur)
8. Generated all sales invoices in the accounting software (SAGE) and reconciled the receivables ledger following an auction
9. Collaborated with the controller to provide monthly nominal and expense reports to C-level executives for analysis on budget and spending trends
FIRST NORTHERN CREDIT UNION Evanston, IL
Financial Service Coordinator January 2007- December 2007
1. Supervised the bank’s daily operations
2. Promoted the credit union’s line of financial services
3. Set up new accounts and interviewed new customers
4. Ensured bank cash machines and teller stations were accurate each day
5. Tracked daily cash flow and reconciled the bank ledger each day
6. Verified all branch financial reports and maintained daily cash flow paperwork to ensure the accuracy of the information reported back to headquarters
Bank Teller July 2006-January 2007
1. Conducted all credit and debit transactions in compliance with established bank policies and procedures
2. Maintained proper cash supply on hand and prepared daily proof record while maintaining an acceptable difference record
3. Delivered excellent customer service to all bank customers
EDUCATION
DEPAUL UNIVERSITY, SCHOOL OF COMMERCE Chicago, IL
Bachelor of Science in Business Management September 2003 - August 2007
ADDITIONAL SKILLS
1. Proficient with SAGE accounting software
2. Strong mathematical, analytical, and problem solving skills
3. Confident, quick thinker with the ability to work in a team or independently
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