Keva Unique Corbett
Monroe, NC 28110
*********@*****.***
OBJECTIVE
Seeking the Administrative Assistant position utilizing my education and work experience.
SKILLS
Administrative/Computer
• Used Microsoft Word to create professional business documents
• Created and used Microsoft Excel spreadsheet to track and organize data
for community service organization
• Skilled with taking notes, effective use of copier, fax and other office
equipment
EXPERIENCE
Pitt County Tax Administration Greenville, NC
Administrative Assistant 02/07-11/09
• Responded to customers requesting bill and payment information
• Researched payment errors and assisted with resolving problems
• Supported management by updating and maintaining database
Wachovia Bank Charlotte,
NC
Online Banking Specialist 12/05-02/07
• Offered technical assistance with inquires and escalations
• Assisted management with monitoring, coaching and call scoring
• Utilized financial products to aid customers downloading transactions
ALLTEL Corporation Charlotte, NC
DSL Specialist 07/02-12/05
• Communicated from a queue of customer calls
• Trained individuals on order entry
• Prioritized and conducted intense work schedule without direct
supervision
North Carolina State University-Talley Student Center Raleigh, NC
Event Technician 08/00-05/02
• Assisted management by opening and closing student center
• Managed a team approx. 5 students and facilitated activities
• Designed and maintained electronic kiosk of campus events
EDUCATION
South Piedmont Community College Monroe, NC
• Keyboarding, Resumes & Job Searching Skills 01/ 2010
North Carolina State University (NCSU) Raleigh, NC
• B. S. Business Management/MIS 05/2002
CERTIFICATIONS
South Piedmont Community College Monroe, NC
• VITA/TCE with IRS 04/2010
Divine Health Academy Charlotte, NC
• Board Certified-CNA I 03/2010
Pitt Community College Greenville, NC
• Project Management 11/2009
STAR Training Raleigh, NC
• Business Writing & Proofreading 11/2009
Central Piedmont Community College Charlotte, NC
• IT Essentials I: PC Hardware and Software 07/2006
North Carolina State University (NCSU) Raleigh, NC
• Leadership Series 05/2002