Customer Service Technician
Resume:
Roberto Alexander
Riverside, CA 92503
(951) 272- 8118
*****************@*****.***
Objective
To obtain a Pharmacy Technician position where my skills, education, and
training will be of benefit to an organization offering rewarding
opportunities
Education
UEI College
San Bernardino, CA
Pharmacy Technician
State of California License # 98530
Qualifications
Extremely patient and calm, including in high pressure
situations
Excellent language skills; Billingual:fluent in English
and Spanish
Excellent Interaction with cuestomers
Strong background in customer services; Verbally,
Patient, and supportive.
Skills
. MS Word / Order Entry
Medication Compounding
. Prescription Transcription
Medi-Care / Private Insurance
Billing
. Knowledge of Trade / Generic Drugs
Compounding of IV Admixtures
. Filling Prescriptions
Inventory Controls
. Customer Service / Telephones
Correspondence
. Dosage Calculations
HIPAA Compliant
. 35 wpm / 10- key Type
CPR / First Aid Certified
Experience
Walgreen's Pharmacy
Riverside, CA
Pharmacy Technician (Externship)
Customer Service
Insurance follow up
Filled prescriptions
Maintained pharmacy equipment
Volt Telecommunications
Riverside, CA
October 2007 - April 2008
Splicer
Install Terminal on splices 100 pair cable to 1,000
pair cable
Connected telephones lines to central offices to
customers telephones and switchboards
Maintained and repaired telephone and cable
television lines
Federal Technology
Los Angeles, CA
February 1993 - July 2007
Telecommunication Technician
Installed single line telephone lines
Set up telephone systems with meridian system on 25 pair
blocks
Installed 1 & 2 systems on Norstar systems
Troubleshooted when necessary
Awards / Certifications
Perfect Attendance
Honor Roll Graduate 4.0 GPA
References upon Request
Contact this candidate