Customer Service Sales
Resume:
JAMES RADECKY
PRESENTATION OF QUALIFICATIONS
La Mirada, CA 90638
*********@*****.***
OVERVIEW OF More than 19 years experience in positions
demanding strong sales and problem QUALIFICATIONS
solving skills as well as a high level of ability in the following:
Sales and Marketing
Customer Relations
Purchasing
Account Development
Customer Follow-up
Job Bids/Manufacturers Discounts
Inventory Control
Diverse Product Knowledge
. Establishes and excellent rapport with clients based
on well-developed listening skills and ability to
match desires with product or services.
. Takes creative, innovative approach to sales to
maximize market share, increase sales volume and
profitability.
. Communicates clearly with people in a wide variety of
fields and positions.
. Hard-working and persistent. Demonstrates the
initiative and self-motivation to meet or exceed
company goals.
Sales and Marketing
. Inside sales of material handling components for
distributors
. Increased sales 40%
. Participate in Trade Shows
. Help present yearly hoist school for customers
that serve the entertainment industry
. Contribute to design of brochures, web site, and
catalogs
Customer Relations
. Used diplomacy and tact in all positions to ensure
customer satisfaction, promote goodwill and
repeat/referral business
. Follow-through on order tracking and delivery to
ensure customer satisfaction
. Resolve technical and customer service issues to
provide optimum customer service to new
established accounts
EDUCATION Associate of Arts Degree in Business Management
EMPLOYMENT HISTORY
2010. McMaster Carr Supply, Santa Fe Springs CA
Technical Support/Sales in material handling
products
Sales support for material handling equipment
and electrical components. Special
orders for non-catalog items and processed
orders.
2005. Craneveyor Corporation, S. El Monte CA
Inside/Outside Sales
Build customer base. Secure new product lines.
Customer service and sales for
overhead material handling components. Purchasing and
inventory control.
2004. Otto Systems, Santa Fe Springs CA
Inside Sales Manager
Operate as part of closely-knit team to increase
sales and profitability for distributor of
material handling components. Purchasing and
inventory control.
References provided upon request.
Contact this candidate