Software Manager
Resume:
Tamico
Mowatt
Bronx, New York 10462
************@*****.***
QUALIFICATIONS
Troubleshoot hardware/software problems. Installation as well as
configuration of software & hardware. Vast knowledge of Windows 95/98,
2000, XP and NT Operating Systems. Knowledge of Architecture for LAN, WAN,
installing, configuring, and troubleshooting basic network components.
Installed extra memory, CD-ROM drives, floppy and hard disk drives graphic
cards, and sound cards. Installation, repair, and configuration of PC
components and peripherals, including CPU's and motherboards, modems, NICs,
CD-ROMs, printers, scanners, etc
EXPERIENCE
Hospital Care Investigator
2004-Present Morrisania D&TC,HHC Bronx, NY
. Conducts face-to-face financial interviews with patients in order to
identify potential patient eligibility for the following programs: CHP,
PCAP MEDE, FHP and Medicaid for families. Verifying third party health
insurance eligibility. Assist self-pay patients with payment plans - fee
code. Super user for all technical needs in my department. Train staff
with the uses of new system, software projects and hardware.
Troubleshooting error messages and resolving software and hardware
conflicts in Windows95/98, 2000, XP & NT Operating Systems. Provided
Helpdesk Software/ Hardware end-user support Via telephone/ in-person
routed through staff.
Clerical Associate Level IV
2001-2004 Morrisania D&TC, HHC Bronx, NY
. Prepares and maintains statistics for all fee codes/scales activity
initiated CHP referrals, patient interviews conducted forwards completed
reports to patient accounts manager. Open and close clinic visits. Train
staff with the uses of new systems/software.
EDUCATION
2004 Borough Of Manhattan Community Collage NY, NY
Continuing ED A+, Networking+ and ADOBE Illustrator
. A+ and Network + Certified by CAMPTIA
1999-2003 Katherine Gibbs
NY, NY
. AAS Degree in Computer Networking Operation
References furnished upon request
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