Customer Service Manager
Resume:
Kayley Sheesley
*** *. ******** ****** ***. ***
Fullerton, CA 92832
**********@*****.***
Objective:
To get a position in customer service or management.
Education:
****-**** Canyon High School Anaheim Hills, CA
General Education- Received Diploma
Certificates Received:
ROP Animal Care 1 and ROP Hotel and Restaurant
Work Experience:
November 2008- September 2009 Blockbuster Orange, CA
Shift Lead/ Management $10.00
Maintained store appearance, merchandising, assumed the responsibility as the manager on duty in the
store managers absence, cash handling, customer issue resolution.
April 2009- August 2009 Crown Leaders Escrow Orange, CA
Escrow Assistant $15.00 + Commission
Opened orders, canceled files, contacted agents for buyer and seller information, imputed information,
sent out opening packages, substituted for receptionist when absent.
August 2007- July 2008 Lenders First Choice Irvine, CA
Receptionist $15.00 + Commission
Answered phones, transferred calls, ordered supplies, sorted daily mail, deposits, requested and attached
payoffs and updated payoffs, opened orders, canceled files, printed closing documents, attached and set
issues for closing cost requests.
May 2007- July 2007 Macy’s Brea, CA
Retail Sales Mens Fragrance $8.50 + Commission
Rang up sales, greeted customers, cleaned glass areas, closed and opened register, changed display
tables, put away inventory supplies, made display boxes.
January 2007- March 2007 South Coast Subaru Costa Mesa, CA
Vehicle Sales Rep $7.75 + Commission
Took customers on test drives, answered phones, called customers interested in any vehicle, made sales
on new and pre-owned vehicles.
October 2006- January 2007 Circuit City Irvine, CA
Inventory Control Specialist $10.00
Daily inventory, tagging prices for products, scan recovery for missing products, unloading product truck
and putting merchandise away, spot counts, putting up and taking down planograms, assisted at
customer service desk, organized supply shelves in warehouse.
January 2006- October 2006 Juice Club! USA Anaheim Hills, CA
Customer Service/ Retail $9.00
Managed weekly inventory, ordered supplies, made corrections to work schedule, made special
promotions for weekends, managed Quick Books, cleaned counter tops and floors daily, filed paperwork,
answered phones, opened and closed out register, made smoothies, prepared daily sandwiches and
pastas, re-stocked fridges and coolers.
References
Brock Sanquist
Store Manager
Blockbuster- Orange, Ca
Niki Romo
Ophthalmic Technician/ Surgical Technician
Saddleback Eye Medical- Mission Viejo, CA
Angela Salazar
Store Manager
Leslie’s Pool Supplies- Orange, CA
Daniel Minaya
Assistant Store Manager
Blockbuster- Tustin, CA
Contact this candidate