Amarpall Singh Rassim
**** ***** **** **, ***# **5, Streetsboro, OH
Phone Number 1-330-***-****
Email: **********@***.***
EXPERIENCE
I-tran Inc.
Richfield, OH
Support Engineer
February 2009- October 2009
Managed electronic mail, anti-spam and virus protection.
Installed, supported and maintained new server hardware and software infrastructure.
Undertook routine preventative measures and implemented, maintained and monitored network security, particularly
with respect to network connectivity to the internet.
Monitored network usage and provided troubleshooting, backup, and archiving.
Installed and improved computer software and network equipment.
Kent State University (School of Library and Information Science) Kent, OH Help
desk July 2008- December 2008
Regularly perform hardware and software maintenance.
Helped students with Internet connectivity problems.
Log all help desk interactions and assist in solving computer related issues.
Jamaica Public Service Ltd.
Kingston, Jamaica Independent Sales
Representative
January 2004-August 2006
Automated and maintained the sales processing procedures for various types of scrap materials for U.S. client.
Worked with demolition companies to oversee demolition projects and recover scrap metal for resale.
Coordinated with U.S. office on ongoing demolition projects.
Managed the demolition of pad mount transformers, pole mount transformers, and power plants.
SM Telesys Ltd.
Delhi, India Technology Engineer
August 2001-December 2003
Designed, implemented, and maintained upgrade of internal/external Telecom infrastructure.
Coordinated with various service providers to ensure quality service levels.
Managed Internet bandwidths over IPLC’s (International Private Lease Ckts) for Voice & Data communication provided to
different customers in India.
Implemented & maintained of WAN set-up & VoIP networks.
Seagate Computer
Jammu,
India Senior Faculty Member
July 2000- July 2001
Taught students Computer Hardware, C, C++, software applications, and networking.
Provided maintenance of LAN.
Market Creators
Hyderabad,
India
Amarpall Singh Rassim
9317 Shady Lake Dr, Apt# 105, Streetsboro, OH
Phone Number 1-330-***-****
Email: **********@***.***
Hardware Network Engineer (Desk top support)
September 1998-May
2000
Planned and maintained customer sites.
Provided customer and sales support.
Maintenance of LAN at different customer locations.
EDUCATION
Kent State University
Kent, OH Masters of Science, Computer Technology Management
December 2008
Gulbarga University
Karnataka, India
Bachelor of Engineering (E&CE)
August 1998
SKILLS/ INTERESTS
Microsoft Office Tools(Excel, Word, Project, Access, Visio, PowerPoint and Outlook ), C, C++, Java, and UML, MS Project
Management, 6 sigma – DMAIC methodology, SDLC methodologies.
Cricket, American football, reading, International films