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Manager Customer Service

Location:
Grand Rapids, MI, 49525
Posted:
September 08, 2010

Contact this candidate

Resume:

Ryan S. McKellar

**** * **** *.*

Grand Rapids, MI 49525

231-***-****

ablchk@r.postjobfree.com

"If you are seeking a Objective

superior person with To educate children in a safe and secure environment

a record of that promotes healthy development, in a matter that is

achievement, Ryan is meaningful and engaging.

an excellent choice.

He has consistently Goals

demonstrated an To be hired as either an Elementary or Early Childhood

ability to rise to Educator where I can employ my skills in a matter that

any challenge that he will benefit the students, staff, and community

must face." To be the best educator I can be for my students

Lillian Mae To continue to learn and grow to be a more effective

Purrenhage teacher

Educator (St. Ann's To obtain my Master's Degree in a field beneficial to

Elementary) the classroom/school

Instructor (Baker

College of Cadillac)

Education, Honors, and Certifications

Bachelor's of Elementary Education with ZA Endorsement

(2009)

Baker College of Cadillac, Cadillac, MI. 49601

"Ryan is now a very Major:: Social Studies

effective teacher, Minor: Elementary Education w/ ZA Endorsement

who will become even Associates of Arts and Sciences (2003)

more effective as he West Shore Community College, Scottville, MI. 49454

continues to work on Key Qualifications

his craft. He is a Certified in Elementary Education with a ZA Endorsement

credit to himself and (grades PreK-5) in all subjects, grades 6-8 in Major

to the profession and Content (Cert. #IF0000000314981)

would make an Teaching Experiences

excellent hire for Student Teaching - 1st/2nd Multiage (March 23, 2009 -

any elementary June 10, 2009), Ganiard Elementary, Mrs. Pestel

position you have Strengthened and implemented classroom management

available." techniques and strategies

Austin Buchanan Developed curriculum-based lessons (and centers)

6th Grade Teacher scaffolding on prior knowledge of the students while

McGuire Elementary building new knowledge and skills

Coordinated a walking field-trip

"Ryan went above and Witnessed and managed the "end of the year classroom"

beyond his service Participated with staff in the school Talent Show

hour requirements and Student Teaching - 6th Grade (December 15, 2008 - March

volunteered on class 20, 2009), McGuire Elementary, Mr. Buchanan

field trips with the Introduction of true classroom management and

students. He was able experimentation with discipline styles

to make learning fun Experienced working with children with special needs

for the class and Refined my abilities of reflection

appeared to love Refined my ability to detect classroom learning styles

working with them." and effectiveness of lessons

Jaime Swiger Helped run the school Talent Show

Special Education Fieldwork/Practicum - (180 hours) Various classes

Teacher ranging from Kindergarten to 6th grade, including one

Franklin Elementary resource room placement.

Developed and implemented a thematic unit

Observed and taught various lessons with focus on

various aspects of education (classroom management,

bias/antibias behavior, questioning practices, and

"Ryan has exceptional interactions between students and educators).

organizational skills Explored and employed various educational skills

and his communication Learned how to exercise professionalism while still

skills...are pleasant being a "fun" and effective educator

and proficient. Ryan

presents and conducts Employment

himself

professionally and Westminster Child Development Center (Grand Rapids, MI

courteously. He works 49503) - Lead Teacher: School-Age Room

cooperatively with June 2010-September 2010

co-workers, is eager As a Lead Teacher in the School-Age Classroom (as part

to take on new of the summer program working with children from ages

responsibilities and 5-12), I am responsible for developing and implementing

learns quickly. His lessons/activities that are educational and

attendance and entertaining on a weekly thematic basis. I am also

punctuality are responsible for behavior management in the classroom,

exceptional and he as well as the organization of the classroom and the

willingly works late program. I am consistently applying new techniques and

without request." strategies to lesson implementation and classroom

Christine Colebank management to reach and engage children of different

Manager development levels and needs.

Doherty Hotel

Fischer Tanks (Wellston, MI 49689) -Building Team

Supervisor

October 2009-June 2010

At Fischer Tanks, I was given the opportunity to aid a

friend in making his start-up business successful. I

quickly (within a matter of a couple months) moved from

an introductory level of rebuilding propane tanks

(putting in gauges and valves, touching-up

imperfections, matching and attaching domes) to the

Head Builder as I mastered my task and took pride in

the quality of my work. Currently, I aid in problem

solving and coming up with improved methods of getting

tasks done, improving the organization of the business,

train new employees, give final inspections on the

rebuilt propane tanks before they are shipped to their

destination, and rebuild the tanks as well.

Xanterra (Yellowstone National Park, WY 82190) - Guest

Service Agent

2009

Responsibilities of a Guest Service Agent included

checking customers in and out of their rooms/cabins,

booking activities such as tours and horse rides,

responding to customer concerns, relaying those

concerns to the appropriate department if I could not

take care of the concerns myself, and answering

questions/relaying information about the park and its

facilities.

Doherty Hotel (Clare, MI 48617) - Front

Desk/Hospitality

2008-2009

As Front Desk/Hospitality Service personnel I was

responsible for making a customer's stay at our

facility as pleasant as possible. Quick, friendly

service is a must, as is an ability to provide quick

solutions to problems as they may arise. Duties

included checking customers in and out, providing

information about the facility and surrounding city,

seating guests in the restaurant, greeting customers,

minor accounting and money management, as well as

aiding in the preparation of meetings and conferences.

Realty North Inc. (Wellston, MI 49689) - Real Estate

Agent

2004-2009

I worked as an Independently Contracted Real Estate

Agent. Responsibilities included creating listings,

selling listings, co-brokering sales, promoting sales

and interest, maintaining customer communication,

finding market comparables, and answering general real

estate questions for the general public.

Dublin General Store (Wellston, MI 49689) - Meat Clerk

2000-2008

My responsibilities included the production of jerky

and hot deli case foods, steaks and other consumable

meats, packaging goods, stocking items, customer

service, cleaning duties, training of new Meat

Department employees, and shipping jerky orders.

McDonald's (Standale, MI 49534) -Manger-In-Training

1998-2000

At McDonald's I worked my way up to nearly management

(before I moved). My responsibilities were that of

every other crew member (production and packaging,

customer service, cleaning, stocking, etc.) with the

added responsibilities of managing fellow crew members,

worker morale and production speed, scheduling,

accounts and money management, and quality control.

References

Randy Hill

Dean of Education & Human Services

Baker College of Cadillac

9600 East 13th Street

Cadillac, MI 49601

Phone: 231-***-****

Fax: 231-***-****

Email: ablchk@r.postjobfree.com

Melissa Thiebaut-Near

Professor of Early Childhood Education at Baker College

of Cadillac

607 E. Garfield

Cadillac, MI 49601

Phone: 231-***-****

Email: ablchk@r.postjobfree.com

Bill Keith

Professor of Social Studies at Baker College of

Cadillac

697 Holly Road

Cadillac, MI 49601

Phone: 231-***-****

Email: ablchk@r.postjobfree.com

Doug Fischer

General Manager of Fischer Tanks

17254 Caberfae Highway

Wellston, MI 49689

Phone: 231-***-****

Email: ablchk@r.postjobfree.com

Mark Fischer

Owner and Manager of Fischer LP Gas

17254 Caberfae Highway

Wellston, MI 49689-9342

Phone: 231-***-****



Contact this candidate