Customer Service Representative

COURTNEY L. CRAWFORD

P.O BOX ***

WAYNESBORO, GA 30830

706-***-****

OBJECTIVE To gain an entry level position with a company.

EDUCATION Burke County High School (2001-2005)

• Graduated with distinction

Augusta Technical College, Office Administration (2005-2007)

SKILLS Computer skills

• MS Word

• PowerPoint

• MS Excel

• MS Access

• 40 wpm

• Microsoft 2007-2009

EXPERIENCE Customer Service Representative, Sitel, Augusta GA (February 2008-present)

Customer Service

• Assist with Insurance Claims

• Assist with Insurance Benefits

• Inbound customer service calls

Fashion Stylist, Max Rave, Augusta, GA (September 2007-Janurary 2008)

Customer Service

• Assist customers

• Credit Card Transactions

• Stocking

Cashier, McDonalds, Waynesboro, GA (June 2004-November 2007)

Customer Service

• Greet customers

• Take orders in drive-thru

• Ability to multi-task

• Provide excellent customer service

• Assist in food preparation

EXTRACURRICULAR ACTIVITIES

Vice President of Family Career and Community Leaders of America (FCCLA)

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