Customer Service Manufacturing

SERGIO B. RODRIGUES

**** **** ******, ********, ** 11214

Email: ***********@*****.***

845-***-****

OBJECTIVE: Obtain Positions as Mail Clerk position

PROFESSIONAL PROFILE:

. Diverse experience including eight years of manufacturing/technical

processing experience at IBM.

. Successful at following and meeting MPS, ISO Standards, monitoring

daily workflow and deadlines.

. IBM manufacturing equipment, computerized systems and controls.

. Computer experience includes: Pitney Bowes equipment with FedEx, Ups,

or DHL shipping, Microsoft Word.

PROFESSIONAL EXPERIENCE:

LAMOTHERMIC CORP, INC, Brewster, NY

06/07 - 07/08

Production Operator- CNC

. Injected wax in die-cast for molding parts.

. Performed visual inspections and assured quality product production.

. Maintained production equipment per manufacturing specifications.

. Repair large molding parts thru grinding area.

RANDSTAD WORK SOLUTIONS, White Plains, NY & Denver, Colorado

2005 - 2007

Production Operator/Customer Service

. Completed various manufacturing/book-binding assignments in New York.

. Worked as a Medical Records Clerk at Rose Hospital in Denver,

Colorado.

. Assembly production for ice automatic in Denver, Colorado

IBM - INTERNATIONAL BUSINESS MACHINES 1997 -

2005

Essex Junction, VT & East Fishkill, NY

Process Technician

. Hot Process - Silicon Wafer Manufacturing

. Applied oxides to silicon wafers using specialized computer assisted

manufacturing equipment.

. Sintering - Ceramic Chip Manufacturing

. Performed visual inspection of ceramic chips and classified defects. Ran

sintering furnaces.

. Took product measurements, verifying that chips conformed to process

controls.

. Advanced Semiconductor -Technology Center

. Ran various particle removal processes at the silicon wafer research and

development facility.

. Entered data into a statistical process control program and analyzed

data.

MAILROOM EXPERIENCE:

PITNEY BOWES-IBM, Purchase, NY 2008 (3

months)

ITT HARTFORD, Simsbury, CT 1995-

1996

SIS BANK (Bank North Massachusetts), Springfield, MA

1993 - 1994

Mail Clerk/Print Operations Clerk/Shipping & Receiving Clerk

. Scanned outgoing express mail using Airborne Express computer

equipment.

. Scanned incoming express mail from Airborne, UPS, and Federal

Express.

. Delivery incoming/outgoing package, mail, internal mail, and copy

supplies.

. Utilized Pitney Bowes postal equipment to process high volumes of

mail.

. Copied reports or documents on a high speed Xerox copier for all

departments

EDUCATION:

ROCHESTER INSTITUTE OF TECHNOLOGY, Rochester, NY

National Technical Institution for the Deaf

A.O.S., Associate Occupational of Studies

Printing Production Technology, American Sign Language

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