Sheila A. Manalo
Des Plaines, IL 60016
Email: ************@*****.***
Professional Summary: Program Management Analyst and Accountant with
extensive experience in the telecommunication industry and SAP application.
Certified Green Belt combining project management body of knowledge
(PMBOK) standards with Six Sigma methodologies. Known as a results
oriented, organized professional with strong analytical and team leadership
skills and a passion for process improvement. Ability to work with
integrated teams across organizational structures and geographic locations.
Highly skilled in MS Office Professional products, documentation tools,
process modeling techniques, SAP and Business Objects.
Core Strengths: Project Management Team Leadership / Development
Relationship Management Cross-organizational Collaboration Operational
Analysis Communication Virtual Management Quality Assurance Team
Building & Management Budget Development Presentations Change /
Risk Management Project Planning Expert
Accomplishments:
. Cutting Edge Program Telecommunication Initiatives
o Right hand of Program Director
o Created, executed and assisted in providing direction on plans for
multiple concurrent project, leading 13 Project Managers and
collaborating with partners across management levels to develop
scope, strategies, budgets and timelines.
o Created / authored PMO standards, tools and templates that was
widely accepted and ultimately incorporated into the Enterprise
Project Management standards within the company
o Ensured communication of successes through delivery of status
updates presented at various committees
o Approximate size of program involved over 375 associates
o Implementation of multiple concurrent project took 1 year
. Six Sigma Greenbelt
o Improved Payroll On-Line Form Processing by 95% compliance within
6 months
o Automated Cost Center / Store Location ID processing, resulting in
process time reduction by 50%
. Billing Conversion / Customer Migration
o Provided project support for 2 Acquisitions and 1 Divestiture
o Involved virtual management and large focus on system interface
development
. Software Implementation
o Real Estate System application to manage lease negotiations and
payment of retail and cell site tower locations.
o Web-based application allowing agent partners to develop marketing
advertisements
Employment History:
2007 - Present U.S. Cellular
Chicago, IL
Enterprise Program Management Analyst
o Manage projects between $1M and $5M per project. Typically last
approximately 6 months to a 1 year. Involves around 3 - 5 different
departments within a functional area and may include multiple
functional areas. Project teams are 10 to 20 associates. Lead
cross functional and consultant team members assigned during the
duration of a project to ensure timely completion of project
deliverables. Provides leadership, coaching, and guidance on a
continuous basis to project team members in the areas of project
lifecycle, operating procedures, processes and practices. Monitors
workload of team members and provides feedback on individual and
team performance. Creates risk management plan to identify,
analyze, monitor and respond to risks associated with the project
to ensure ability to achieve expected outcomes, on time and on
budget. Leads activities required to complete project documents:
project plan, project charter, scope and project schedules. Obtain
appropriate level of approval for all project documentation and/or
sub teams assigned to ensure appropriate understanding of
expectations among all stakeholders. Develop project cost estimates
and budgets for assigned projects and initiates cost control
measures to ensure project budgets are met. Communicates project
status to team and business owners throughout the duration of the
assignment and post implementation to make certain all impacted
stakeholders have an understanding of risks, issues and activities
related to the project. Occasionally assumes responsibility for
procurement management related to the project to the project to
ensure proper selection, contract development and contract
administration for vendors used during the project.
. Reason for change: Company looking to dissolve
position
2006 - 2007 U.S. Cellular Chicago, IL
Project Management Analyst
o Supported project manager and project team on functional projects from
initiation, planning, execution and closure. Developed and maintained
project documentations relevant to scope, budget, schedules, deliverables
and change control. Maintained communication and tools necessary to
support budget tracking and reporting. Prepared and responded to request
for project status, budgets and assisted Project Management Office with
requests from project team as needed. Facilitated cross-functional work
groups to support communication and issue resolution.
. Reason for change: Promoted within 4 months as
Program Management Analyst
2000 - 2006 U.S. Cellular Chicago
SAP Financial System Analyst
o Managed projects through the project life cycle with minimal supervision.
Monitored project process against planned objectives, resolved project
issues. Analyzed and documented business requirements. Performed
analysis steps on small application development including: defined
system scope and objectives through research and fact-finding or
consultation with others to develop or modify moderately complex
information systems. Created high-level designs and detailed program
specifications to meet the defined set of requirements for a given
project. Tested and prepared technical documentation for new
applications with assistance from developer. Trained users on
applications and provided on-going application support. Developed written
manual reporting tools for SAP. This manual entailed documenting menu
paths, use of specific reports and detailed instructions/inputs.
Coordinated and facilitated SAP training (Financial Systems Module).
Trained Accounting staff periodically on new procedures and system
functionality related to SAP and billing system
. Reason for change: Pursued career in Project
Management
1998 - 2000 U.S. Cellular Chicago, IL
Staff Accountant
o Reconciled various balance sheet accounts including cash and inventory.
Prepared monthly and annual close procedures. Completed sales, use,
property, gross receipts and franchise tax returns. Completed annual
partnership financial statements. Assisted with the review of financial
statements and accounts. Addressed financial statement inquiries from
field managements and business personnel. Assisted management with budget
preparation and performed budget-to-actual analysis.
. Reason for change: Promoted to SAP Financial Systems
Analyst
1997 - 1998 W.W. Grainger Lincolnshire, IL
Staff Accountant
o Performed monthly accrual closing entries, account analysis, inter
company analysis and variance analysis. Responsible for payment of all
motor invoices (140 vendors). Resolved discrepancies between various
inventory and payable systems. Resolved all vendor correspondence
including debits/credits and any on hold due to cost or receiving
discrepancies.
. Reason for change: Accounting department relocated to
Mettawa, IL.
Education: DePaul University, 2007 - Project Management
Certification
DeVry University, 1997 - Bachelors of Science,
Accounting
Certification: Master Certificate in Project Management, DePaul
University, Chicago IL
Green Belt Certificate in Six Sigma Methodology,
U.S. Cellular , Chicago IL