Customer Service Sales

Medjine Pierre

** ********* ** *** *, GARNERVILLE NY 10923( 518-***-**** (

********@**.****.*** OR ***********@*****.***

To obtain a position as an administrative management utilizing the academic

training, skills and experience acquired through my course work and

previous job experiences.

Seeking a position in the field of:

Management

> Quality-oriented professional with a reputation for service,

satisfaction, and results.

> Proven ability to manage multiple tasks, projects, and assignments

simultaneously.

> Creative skills and be able to quickly identify problems and implement

practical solutions.

> Effective leader with the skills to build highly motivated,

productive, and diverse teams.

> Proven ability to quickly learn and utilize new methods, systems, and

technology.

Computer

> Knowledgeable with Microsoft office(Word, Excel, Power Point )

> Ability to learn new software and application quickly.

Relevant Experience

Bed Bath and Beyond/Sales Associate 9/2004-Prese

nt

> Provides excellent customer service according to company standards.

> Performs all required transactions, maintains positive control of

registers and store vault.

> Handling cash and refund.

> Answering phone calls and face to face customer service

> Managed sales transactions via phone and in person

> Conducted research on customer requests.

> Communicates effectively and professionally with all team members

within the store to solve problems.

> Assists in training new sales associates.

> Uses teamwork to assist all employees in providing customer service

and maintaining store standards in all departments.

> Build a relationship with the customer by building the business.

Forever 21 Clothing Store/Sales Associate

10/2003-9/2004

> Sold merchandise to customers and be able to help them with their

needs.

> Utilizing the cash register to complete customer transactions

> Provide good customer service.

> Assists in training new associates.

Education

Mount Saint Mary College, Newburgh NY

Bachelor of Science degree in Business Administration and Management, May

2010

Course Completed

Labor Relations; Present Media; Human Resource Management; Seminar in

Management; Managerial Accounting; Marketing Principles; Intro to

Management; Production System Management; Organizational Behavior;

Principle Economics and Macro; General Ethics; Money&Banking.

Languages: Effectively trilingual in English, French and

Creole language

Software: Windows XP/Vista, Microsoft Office 2000, XP, 2003 and

2007

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