Administrative Assistant Management

Lesan Opal Greene-Lodge

**** ***** **** *****, ***** Springs Fl. 33065

Mobile: (786) 379 - 1624

Home: (984) 753 - 5569

***********@*******.***

OBJECTIVE:

A highly motivated, team oriented individual possessing

leadership and problem solving skills, coupled with

excellent communication and interpersonal skills, seeking

to advance professionally within a related field.

EXPERIENCE:

2005 - April, 2010 Tourism Product Development Company

Ltd. Jamaica

Administrative Assistant

. Conduct on-site coordination of training programs

and activities

. Observe and evaluate Instructors' presentations for

coordinator's report as assigned

. Provide administrative support for Team Jamaica

training programme and it's subsidiaries

. Prepare monthly, quarterly, bi-annual and yearly

budget expenditure and capital reports

. Organize and deliver presentations and conduct

assessments for certification

. Maintain and update the Team Jamaica training

program database for the western region

2000 - 2003 Sunset Beach Resort & Spa, Jamaica

Reservation Agent/ Sales/ Wedding Coordinator

. Coordinates familiarization trips and site

inspections for travel agents and groups

. Promote the resort at international and local trade

shows

. Prepare fortnightly Guest Comment Card analysis

report

. Coordinate all wedding activities for the resort

. Make and maintain proper reservation records

. Handle special requests and group bookings

July 1999 - Dec. 1999 Embassy Suites, Myrtle Beach,

SC

Front Desk Agent / PBX Operator

. Complete Check-in / Check-out process

. Maintaining proper cash handling techniques and

balancing accounts

. Print and interpret Front Desk reports

. Perform proper telephone techniques

. Dispatch maintenance requests and document the

issuing and receiving of keys

1993 - 1997 Tourism Product Development Company Ltd.

Jamaica

Information Officer Supervisor

. Supervising eleven (11) information officers

. Identifying training needs of the Information

Officers' program

. Prepare monthly reports and weekly duty roster

. Coordinate training for Information Officers

EDUCATION:

2007 - 2009

Montego Bay Community College, Jamaica

BSC - Hospitality & Tourism Management

Major - Tourism & Entertainment Management

1996 - 1999 University of Technology, Jamaica

. Diploma - Hotel & Resort Management

. Certificate - Food & Beverage Management

SHORT COURSES:

. Team Jamaica - Team Member & Instructor

Certification

. Supervisory Management

. Minute Taking & Report Writing

AWARDS:

Tourism Product Development Company Ltd

Honorary Mention ~ Team Jamaica Team Trainer

Sunset Beach Resort & Spa

Most Improved Employee - 2002

Montego Bay Community College

Principal Honor Role - 2007 - 2008

Valedictorian - Graduating Class 2009

HOBBIES: Reading, Socializing and Traveling

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