Sales Software

Everod Lindo *** New York Avenue, Apt *J, Brooklyn, NY 11216 954-***-****

***********@*****.***

Introduction

. Recent college graduate with a strong academic background and work

experience in the field of Information Technology

. Self-motivated team player that is proficient in a range of computer

systems, tools and testing methodologies

. Previous work experience within the banking industry

Objective To expand my skill sets and knowledge base within a reputable

organization.

Education

Belmont Abbey College, Belmont, North Carolina, Bachelor of Science in

Computer Information Systems; Graduation December 2008

Technology Proficiencies

. Systems: Linux, Windows 9X/NT/2000/XP/Vista, Mac OS

. Languages: Visual Basic, C++, Ruby

. Software: MS Project, MS Front-page, MS Visio, MS Office, Lotus Notes

Work Experience

Bank Teller/ATM Migration Ambassador, Bank of America Corporation, Pompano

Beach, FL (April 2009 - January 2010)

. Conducted the opening and closing procedures of the bank's Drive-thru

. Processed key, customer transactions: deposits, withdrawals, cash

transfers/ advances and loan payments

. Balanced personal cash draw at the end of each day

. Made sales referrals on Bank products

. Responsible for adding cash to the Teller Cash Dispenser (twice weekly)

. Responsible for balancing the Teller Cash Dispenser (weekly)

. Educated customers on how to maximize use of banking products and the

benefits of ATM usage

IT Work Experience

Help Desk Analyst, Belmont Abbey College, Belmont, NC (January 2007 -

December 2008)

. Coordinated the launch of "Student dorm-room repairs" program which

resulted in an increased client base

. Developed the "Academic Early Alert Referral" web-form using Microsoft

Front-page, which accelerated the handling of department specific issues

. Provided first level technical computer support for faculty,

administrative staff and students

. Used Active Directory to manage end users

. Ensured network connectivity

. Assembled, installed, configured and tested computer equipment and units

of local area networks requiring use of standard interface protocols

. Performed preventative maintenance for computer, data communications

and/or peripheral equipment

. Provided phone support and training to end-users

. Installed, upgraded and tested network software and hardware

. Troubleshoot network hardware and software problems

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