Medical Assistant Customer Service

Saundra K Diaz

***** ****** **, ******, ** *****

Cell 818-***-****

email: **********@*****.***

Objective:

I’m a fast learner, a hard worker looking for a position in the healthcare environment that will

utilize my training and skills as a Medical Assistant with opportunity for growth, I am confident

that you will find my qualifications of great value.

Education:

*Medical Assistant Program Kaplan College, Panorama City Nov 2009-June 2010

Awards received: Honor Roll, Perfect Attendance

*Phlebotomy Program Allied Medical and Health Services, Glendale, Ca Jan 2009 Sept

2009

Awards received: CPT 1 Certified

*Data Entry/ Typist Program North Valley Occupational Center, Mission Hills, Ca Aug

2008 June 2009

Awards Received: Typist certified, Data Entry Certified

Skills:

*Phlebotomy *Audiometry *Muli-line phone Calls

*Injections *Spirometry *Microsoft word, Excel,

*Vital Signs *Sutures/ Suture Removal *Power Point, Access,

*Urinalysis *ICD/CPT coding *Typing 40 wpm, 10Key

*EKG *Computer literate *Data Entry

*CPR certified * Effective Communication Skills

*Pregnancy Testing *Excellent customer service

*Medisoft Software Knowledge *filing charts

Employment:

Medical Assistant/ Arleta,Ca Dr. Bullock/ Dr. David

Chiropactor Assistant/ Medical Assistant

June 2010-July 2010

Duties included: Disturbing medications to patients. handling petty cash/cash handling.

answering telephones, scheduling appointments, biling patient statements/ Insurance companies.

Handling workers compensation clients and biling. Assist with physical therapy, ultrasounds

given to patients,masssage patients. injections, vital signs, and progress note intakes. checking

eligibility with patients insurance/ medi-cal/ medicare cards.

Team Lead Supervisor Target Corporation, Burbank, Ca October 2004-May 2009

Duties included: Open/closed the store, handled daily store revenue and inventory, hiring

new employees, schedule employees into computers, cash handling, employee annual

reviews, store maintenance, handled all customer complaints as we dealt with a high end

clientele. Loss prevention in electronics and entertainment departments.

Quest Diagontics Laboratory West Hills, Ca October 2006-Feb 2008

Specimen Processing

REFERENCES AVAILABLE UPON REQUEST

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