Customer Service Sales

CANDICE CLAYBROOKS

**** ***** *****

Cordova, tn 38016

Phone: 901-***-****

Objective

My Objective is to obtain a position where I can utilize my computer,

customer service in medical & consumer, data entry, inside/outside sales

experience, and supervisory abilities in a progressive organization.

Qualifications

Well versed in several software programs including Microsoft Word, Power

Point, Excel, AS400,and data entry. I have excellent time management and

organizational skills. I have the ability to work within a team

environment with little or no supervision.

Work History

10/2009 -06/2010 American Homepatient Nashville, TN

CPAP Specialist

Responsible for inbound /outbound calls in a professional manner regarding

medical equipment, completing admission intake forms and invoices for

sales/ rentals, collecting information from patients in order to verify

insurance and financial credit, solicitation of new, replacement products,

and services. Accurately logged information from calls, made follow up

calls when applicable to ensure that all of the patients needs have been

met. While this position primarily consisted of customer service duties

each rep had the responsibility of achieving call center, individual

quality and productivity goals in accordance with established objectives.

11/2001 - 09/2008 Manheim Nashville, Tn

Recovery Coordinator

Responsible for all administrative duties, including tracking reposed

vehicles to the nearest auto auction facility and served as a liaison

between the auction and the finance companies.

Client Service Representative 1

Served as team lead and supervisor assistant responsible for training new

employees, entered and edited repossessions updates which provided status

to clients the detail of vehicles for repossession. Compiled and

distributed reports from information solicited from agents nationwide.

Served as a direct contact for client inquiries, researching, and problem

solving accounts.

02/2000 - 10/2001 Liaisons Meeting Management Services Nashville, TN

Meeting Planning/Sales Assistant

Responsible for management of registration, recruitment of staff, and

workshops. Assisted with the planning of special events duties included

calling on hospitality establishments nationwide to set up site visits for

the planner, negotiated contract rates per group size, maintained company's

database, reviewed vendor contracts and made calls to potential clients to

generate new business.

Education

2009 Park University Parkville,

MO

Pursing Social Psychology B.S

***References to be provided upon request***

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