Customer Service Sales

Brittany Lauren Hayhurst

***** ******* ***** **.

Huntersville, NC 28078

803-***-****

********.********@*****.***

Experience

**/**-**/** **** Bottom Restaurant and Brewery- Charlotte, NC

Hostess

• Answered and directed incoming phone calls

• Greeted incoming customers

• Managed wait-list along with assigning customers to the appropriate server section

• Maintained an orderly restaurant according to all state and local guidelines as well

as manager and corporate requirements

08/09-11/09 Pupcakes Pet Boutique- Columbia, SC

Sales associate/Customer service

• Welcomed arriving and exiting customers

• Answered and directed phone calls

• Designed and stocked displays for numerous events

• Operated Point of Sales system as well as handled petty cash

• Maintained an orderly store according to manager and owner guidelines

08/08-11/08 PetsMart- Charlotte, NC

Sales Associate/Customer Service

• Greeted arriving and exiting customers

• Acknowledged questions and concerns subsequently handled problems as required

• Operated Point of Sales system as well as handled petty cash

• Maintained all state and local sanitation requirements along with corporate policy

• Answered and directed phone calls

• Trained new employees

05/08-08/08 Vector Marketing- Charlotte, NC

Receptionist

• Welcomed, directed and reserved accommodation for arriving visitors

• Answered incoming and outgoing phone calls, voicemail's, faxes and e-mails

• Assisted the general management department with secretarial duties such as filing

and data entry

• Performed additional task as required

03/07-08/09 Best Impressions Catering- Charlotte, NC

Catering Assistant

• Assisted in the logistics of events such as weddings, corporate events and parties

• Worked with budgets of all ranges and sizes at numerous of elite venues in North

Carolina

• Participated in the set up and break down of events which ranged from 100 to over

500 guest involving a multitude of different concepts

Education

08/07-Present Johnson & Wales University- Charlotte, NC

Fashion Merchandising & Retail Marketing, Concentration in Advertising

• Pursuing a Bachelor of Science degree

• Dean’s List

• Member of Fashion Society and DECA (Distributive Education Club of America)

References available upon request

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