LaToya Grant
**** ************ ****. ***. * Sterling Heights, MI 48313
Cell: 586-***-****
**************@*****.***
Profile
To be associated with an organization where goals can be met while utilizing
my Bachelor’s degree in Health Service Administration. To offer versatile
management skills and proficiency in Microsoft Office programs, along with
being a problem solver who is able to adapt to change, work independently
and go above expectations. Also able to cope with multiple situations and
prioritize.
Education
Baker College of Clinton Township Clinton Township, MI
Relevant Courses:
Introduction of Health Care
Health Law and Regulations
Health Care Administration
Ethics for Health Profession
Health System Finance
Seminar Health Issues
Introduction to Business
Management and Supervision
Planning and Evaluation of Health Service
Professional Development:
Bachelor of Health Service Administration (BHS HSA), June 2010
Key Skills
Skills: Leadership Self motivated Teamwork
Communication Decision making Listening
Attention to detail Problem solving Planning
MS Word Electronic Medical Records 55wpm
MS Excel All Scripts Document processing
MS PowerPoint
Experience
Michigan Institute of Urology, Rochester Medical Assistant/Supervisor
Hills, MI
Medical Assistant supervisor for the back office. This job consists of understanding both
clinical and
administrative work. Being able to work as a team is the key to success.
Highlights:
Communicated effectively with the people that worked inside and outside the
organization which included the staff, patients and drug representatives.
Responsible for updating patient charts and getting them ready for the physician and
also teaching technique to externs and newer staff members.
Accountable for taking phone calls and calling patient’s back to answer questions they
may have about lab results or upcoming procedures.
Responsible for stocking the rooms before and after the shift and ordering supplies for
the office.
Responsible for filling out FMLA paper, writing letters to primary care physicians and
addressing letters to patient’s regarding their follow up care.