Customer Service Representative
Resume:
James Fisher
**** ******** ***, **********, **** 45239
***************@*****.***
OBJECTIVE AND SUMMARY OF QUALIFICATIONS
To provide quality customer service to ensure the customer is satisfied
with his/her experience with your company. Provide a great reputation for
the company and increasing the customer's desire to use the company again.
- One year of cashier experience working for Follett Bookstore at
Cincinnati State Community College
- Two years of customer service through University Hospital in the
instrument processing department.
- Two years of customer service through Northern Kentucky Housing
department answering phones, receive, sort, distribute mail and file
paperwork
- Two years of volunteer customer service through Cincinnati College
Hill Recreation as a personal trainer.
PROFESSIONAL EXPERIENCE
The University Hospital
Cincinnati, Ohio
Instrument Technician January 2007
- June 2008
. Provided clean surgical instrument to the associates at the Level One
Trauma Center
. Use of the Intaccount program to enter data that processes the
instrument through the hospital system.
. Effectively communicated to co-workers and other associates throughout
the entire hospital about the status of their request.
Environmental Service Technician
November 2006 - January 2007
. Cleaned in a high speed paced environment and providing quality
service to the patients and associates at the University Hospital
. Effectively communicated with co-workers and other associates on the
status of discharge of the patients for rooms to be cleaned.
Follett Bookstore (Cincinnati State Community College)
Cincinnati, Ohio
Customer Service Representative November
2005 - November 2006
. Handle cash in a high speed paced environment and providing quality
customer service to the students and facility at the Cincinnati State
Community College.
. Effectively communicated with co-workers and other associates
throughout the entire bookstore.
EDUCATION
Northern Kentucky University - Highland Heights, KY
2003-2006; Still in progress
Bachelors of Arts, Athletic Training
REFERENCES
John Baker
University Hospital
234 Goodman St.
Cincinnati, Ohio 45239
Environmental Service Supervisor
Daryl Harris
5545 Belmont Ave
Cincinnati, Ohio 45224
College Hill Recreation Director
Belinda Wallace
5547 Belmont Ave
Cincinnati, Ohio 45224
Cincinnati Public School Teacher
Anthony Moore
University Hospital
234 Goodman St.
Cincinnati, Ohio 45239
Anesthesia Tech
Candidate
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