Customer Service Manager
Resume:
St. I****cara@yahoo.c
Maumee, OH 43537 om
Cara Turner
Objective Position where I can effectively utilize my
expertise in recruitment, customer service and
project management.
Experience Mar. 08 - Jan. 10 Bolt From the Blue Waterville,
OH
Sales / Fulfillment Manager
Started in Sales and then made a unilateral move to
the fulfillment department. Handled customer
service throughout employment with company.
Manage fulfillment department of a direct mail
house.
Manage hundreds of independent contractors.
Quality Control of all products leaving facility.
Determined contractor pay rates and submitted
payouts to accounting department.
Aug. 05 - Feb. 08 Supplemental Staffing Bowling
Green, OH
Staffing Manager
Interviewed and placed candidates in positions.
Counseled employees.
Outside Sales and cold calling. Professional
Selling Skills Training completed.
Collection calls on outstanding bills. Data entry.
Worked with clients providing customer service, and
insuring they were happy.
Jan. 02 - June 05 iFulfill.com Maumee, OH
Office Manager
Managed team of customer service employees.
Helped in the development process of new inventory
systems.
Human Resources, Administered benefits.
Bookkeeping, A/P, A/R, and Payroll.
Sept. 01 - Jan. 02 Supplemental Staffing Toledo, OH
Customer Service Representative
Receptionist
Customer Service
Data Entry
Education 2003 - 2004 Owens Community College Perrysburg, OH
General Coursework.
Achievements Programs director for a youth center, Volunteer
work for Susan G. Komen Breast Cancer Foundation
Computer Skills Experience working with the following computer
software programs: Windows, Microsoft Word,
Microsoft Excel, Microsoft Outlook, Pro Series,
Accountware, UPS Worldship, SQL Data, StaffSuite,
Goldmine, and QuickBooks.
References Available upon request.
Contact this candidate