Active Directory Manager
Resume:
Ivory Williams
***********@*******.***
SUMMARY:
Ivory Williams is an experienced Systems Administrator with ten years of
experience and knowledge. He has demonstrated his working knowledge of pc
and server hardware/software, networking concepts, and Microsoft system
administration through his excellent job performance. Mr. Williams has also
proven this expertise by earning the following certifications: MCSA 2003,
Network+, A+, Security+ and Novell CNA.
EDUCATION:
Computer Learning Center (Netware 4.11 and Windows NT)
New Horizons (Windows 2000 Server)
CERTIFICATIONS/TRAINING:
. A+
. Network+
. Security+
. MCP
. MCSA
. Novell CNA
TECHNICAL SKILLS:
Hardware: HP and Dell servers, PC hardware, internal and external
peripherals, DLT tapes, Cat-5, 6, RJ45 cabling, Hubs, Switches, Wireless
access points
Operating Systems and Technologies: Windows 9x, XP, Vista, CE, Windows
Server 2k, Server2003, TCPIP, Active Directory, RRAS, DNS, DHCP, RDP, MMC,
VMWare ESX 3.5
Ancillary Skills: Vantive and Remedy helpdesk systems, Microsoft Office,
SCCM 2007, Hyena, Visual Source Safe, Websense, Toad, Oracle 7/8 clients,
Mozilla Firefox, Microsoft SQL Server Enterprise Manager, and Query
Analyzer, Exchange 5.5/2003,2010, MOM 2005, GFI, VNC, Ghost, Altiris
Deployment Console, Shavlik NetCheck, BackupExec
EXPERIENCE:
02/10 - 08/10 Epitech Group
Assigned to: Total Health Care
Title: Jr. Network Administrator
. Provided support of Windows desktops, servers, and network hardware and
software
. Installed Cat-6 Ethernet cable runs, and drops
. Created and maintained MS Access 2010 database to manage server, desktop
and printer hardware assets.
. Managed Active Directory infrastructure
. Utilized helpdesk system to resolve local, remote, and branch office end-
user reported
issues
. Setup, configured, and maintained Blackberry, Palm, and other handheld
devices.
. Managed network printing environment
. Configured Linksys routers for remote users.
. Created and managed users and security groups in Active Directory.
. Utilized Group Policy Management Console to administer Group Policy
. Completed desktop and peripheral hardware inventory project
. Created and maintained .PRF file to manage Exchange 2010 clients
. Utilized ServiceDesk helpdesk system to respond to end-user support
requests
. Utilized NTFS and Share permissions to manage network resources such as
file and
print services across several domains within an Active Directory
. Deployed HP servers running Windows 2003 - 2008
. Utilized BackupExec to manage tape backup system
. Managed Exchange 2010 clustered server environment
02/08 - 06/09 Vision IT
Assigned to: Detroit Diesel
Title: LAN Administrator
. Provided onsite administration, monitoring, and support for 20
physical Windows servers and 150 virtual Windows servers in an environment
spanning multiple domains within an Active Directory forest.
. Built and deployed physical and virtual Windows servers, as well as
installed and configured the related enterprise software.
. Managed network printing environment consisting of over 200 printers.
. Worked closely with the company's Helpdesk to resolve user reported
issues and requests.
. Utilized SCCM 2007, and Group Policy to manage software and security
patch packaging, advertisement, and distribution, as well as local system
access to Windows servers, desktops and laptops.
. Utilized NTFS and Share permissions to manage network resources such
as file and print services across several domains within an Active
Directory forest
. Managed and supported the Microsoft Exchange 2003 environment, which
consisted of a cluster of 3 Microsoft Exchange 2003 servers and over 2000
Outlook clients. This included the maintenance and support of the
Blackberry Enterprise Server.
. Performed and configured manual and scheduled system-state and data
backups and restores.
. Utilized VMWare to deploy and manage virtual servers in production and
test environments.
. Setup, configured, and maintained Blackberry, Palm, and other handheld
devices.
. Completed a project to deploy a new MOM server which included the
retirement of the old one.
. Deployed and managed IIS servers and services.
. Built and deployed Sharepoint server.
. Managed and maintained internet access via the proxy server, Group
Policy and Websense.
. Created and authorized groups for Active Directory.
. Configured Active Directory Services to create user and security
rights while implementing organization and structure
. Used VB scripting to modify programs
. Administered and supported accounts utilizing Microsoft Active
Directory
. Configured Users & Computers, Domains & Trusts, Sites & Services and
Group Policy for Active Directory
. Deployment of System Center Configuration Manager 2007 to 3000
computers
. Created software packages and installed on clients using SCCM 2007.
. Troubleshoots and resolves SCCM related failures and initiating
corrective or alternative actions.
. The Windows environment included the following*
. Over 3000 desktop and laptops running Windows XP
. 180 physical and virtual servers running Windows 2003
. 3 clustered Exchange 2003 servers
. 1 MOM server
. 1 SCCM 2007 server
. 1 Sharepoint server
. 4 clustered SQL servers in the production and development
environments.
12/98 - 02/08 American Communications Network
Title: Network Administrator
. Provided support for the network user infrastructure spanning multiple
sites . This included Active Directory user id creation, modification, and
deletion.
. Administered the user environment by performing the backup,
maintenance and management of user privileges and data using Windows
technologies such as Group Policy Objects, Security Groups, Share and NTFS
permissions.
. Managed network printing environment consisting of over 50 printers.
. Administered the Exchange 2003 email environment by managing
mailboxes, public folders, resources, distribution lists and calendars.
. Utilized VNC, Remote Desktop, Computer Management and Altiris
Deployment Console to manage servers, desktops and laptops
. Used VB scripting to modify programs
. Managed Oracle and SQL user access via Toad and SQL Enterprise Manager
. Performed Computer Operator duties as needed. These duties included
tape backups, restores, and scripted process monitoring.
. Provided weekly status reports on the resolution of user reported
issues.
. Installed and authorized groups for Active Directory.
. Setup, configured, and maintained Blackberry, Palm, and other handheld
devices.
. Administered and supported accounts utilizing Microsoft Active
Directory
. Configured Active Directory Services to create user and security
rights while implementing organization and structure.
. Configured Users & Computers, and Group Policy for Active Directory
. The Windows environment included the following*
. Over 600 desktop and laptops running Windows XP
. 20 servers running Windows 2000 and 2003
. 1 Exchange 2003 server
. 1 SMS server
Title: Desktop Support Engineer
. Provided onsite PC hardware and software support to over 300 desktop and
laptop users running Windows 98, NT, 2000, and XP
. Utilized Altiris Deployment Console and Ghost to provide software
solutions such as mass desktop imaging and software deployment.
. Installed and configured pc hardware such as motherboards, hard disk
drives, cd/dvd drives, memory chips, PCI, ISA, EISA, and AGP cards.
. Utilized network patch panels to enable phone and data ports.
. Managed and supported Windows XP desktop user environment.
. Built small networks consisting of hubs, desktops and servers at
temporary remote locations across the United States to facilitate company
conventions which occurred four times a year.
. Configured NETGEAR and LinkSys routers for remote users.
. Utilized network patch panels to enable phone and data ports.
. Assisted with telephone configuration and setup, including punching down
analog and digital phone lines.
. Worked closely with network engineers to find and replace problem hubs,
switches, and network cabling.
. Utilized Vantive Helpdesk system to log and service trouble requests.
11/97-11/98 RHI Consulting
Assigned to: Reiter Automotive, Flagstar Bank
Title: PC Technician
. Provided PC desktop and laptop hardware and software support services
during a six-month contract to Reiter Automotive.
. Assisted with user account management in Netware 4.11 environment
consisting of 1 Netware 4.11 server and 50 users. This included user
account creation, deletions, password resets, and the assignment of access
rights.
. Provided end-user support
. Worked closely with the IT Helpdesk to service user requests
regarding pc and network issues during a six-month contract to Flagstar
Bank
. Also assisted in developing instructional documentation of one of
Flagstar's proprietary software systems.
Contact this candidate