Customer Service Sales
Resume:
Benjamin Logan Ruoff
**** *** ******** **. . *******, TN 37013 . 270-***-**** .
*********@*******.***
Credentials
> Sales Marketing/Management experience.
> Able to handle multiple tasks, stay organized, and achieve goals set by
the deadline.
> Have been acknowledged for my communication skills at every job.
> Computer skills include; Microsoft Office, type 50 WPM, Proficient
knowledge in both PC and Macintosh.
> Never absent and always punctual.
> Excellent time management skills with regards to prioritizing tasks to
meet deadlines for clients and customers.
Professional Experience
Macy's
Sales
Joe Winters
Green Hills, TN
> Ensured that each customer received outstanding customer service by
providing a friendly environment, which included greeting and
acknowledging every customer, maintaining solid product knowledge and
all other aspects of customer service.
> Responsible for executing detailed written and oral instructions.
> Met sales goals every month.
> Maintained an awareness of all promotions and advertisements.
> Assisted in ringing up sales at registers and bagging merchandise.
> Assisted in processing and replenishing merchandise and monitoring
floor stock.
Turley Band
Manager of Merchandise
Kyle Turley
West Coast Tour
> Responsible for count in and count out of merchandise.
> Came up with innovative marketing/sales to get the bands name out and
sell merchandise.
> Paying the clubs 10%-15% of Merchandise sales if requested.
> Responsible for getting Nielsen Soundscan signed and faxed in to make
sure CD's are counted.
> Making sure the balance sheet was always correct.
> Telling people about the band and selling the band as well as the
merchandise.
Internships
ASCAP
Reps/Sales
Anna Makie
Nashville, TN
> Answering calls and transferring calls at front desk.
> Assisting with Expense Reports for several Membership Representatives.
> Making Copies of Writer and Publisher Applications.
> Helping with Set up and tear down of Special ASCAP events.
Coordinating various day to day office projects.
> Listening to songwriter CD submissions and making Reps aware of up and
coming songwriter/Artists.
UMG (Universal Music Group)
Marketing Department
Parker Nusbickel
Nashville, TN
> Updated contact information, tour dates and show times.
Delivered promotional products and plaques to businesses that are
associated with UMG.
> Shipped Cd's, posters and autographed promotional items to radio and
television stations across the world as prizes for contests or
charity.
> Planed and executed a marketing idea to promote a new group of artists
and their album.
> Checked in every morning with my superior to see what needed to be done
for the day including; fax, phone calls, shipping items,
spreadsheets.
Education
SAE(School of Audio Engineering)
Graduated 2005
Associates: Audio Engineering
> Sound knowledge of circuit boards, processors, chips, electronic
equipment, and computer hardware and software, including applications
and programming.
> Proficient knowledge in Pro Tools, Cubase, and Nuendo.
> Knowledge and experience in Live Sound.
Mid-Continent University
Bachelor of Science: Business Management
Graduated 2010
> 3.0 GPA
> Class Representative for Mid-Continent University (2008-2010)
Contact this candidate