Customer Service Quality Control

Gary Collett

**** ***** ***

Haltom City, TX 76137

Phone: 817-***-****

Email: **********@*****.***

Qualifications

Over three years of customer service experience. Operates in a fast paced

environment where speed and accuracy is a key factor. Strong teamwork ethic but also excels in

a solitary setting. Able to adapt to updated or new procedures quickly and also very detailed

oriented.

Employment

Discount Tire Co. – 04/04 – 08/07

Position: Tire Technician

+ Provide Excellent Customer Service

+ Manage Inventory

+ Assist in Training of New Employees

+ Certified Tire Technician

+ Marketed Merchandise Promotions at Store Level

GameStop, Inc. – 09/07 – 06/09

Position: SM Order Verification in the ICS Department

+ Provided Excellent Customer Service

+ Assisted in the Development of Gamestop’s SM Order Verify Subdivision

+ Aided in Preventing Fraudulent Orders Placed through GameStop.com

+ Assisted in Training of New Employees within the ICS Department

Rapid Reporting Inc. --09/09 - 05/10

Position: Processor

* Evaluated and processed sensitive information

* Cross trained in quality control

* Assisted in training of new employees

Education

Tarrant County College (Northeast Campus)

Associate’s Degree in Fine Arts – 2007

Haltom High School (Haltom High)

Diploma – 2005

Skills

* Customer Service * Excel

*Leadership *Inventory

*OutLook *Visual Art

*Teamwork *PowerPoint

*10-Key *Word

*75 WPM *Internet Explorer

*CW Direct *BRIAN

Contact this candidate