Customer Service Assistant
Resume:
LATICIA INGRAM 773-***-****, l ************@*****.***
O BJECT I VE
To obtain a position that will allow me to utilize my skills in customer service and
management.
E D UCAT ION
L icensed M ixologist
ABC Bartending Academy
Bartending Certificate Obtained
Associate of Applied Science
Business Administration
Robert Mor ris University
Anticipated Graduation Date May 2011
WORK EXPER I ENCE
Blackjack and Cr aps Dealer G rand Victoria Casino September 2008-
December 2008
Educated players in gaming knowledge
o
Monitored gaming tables for security purposes
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Allocated daily payouts of up to $50,000
o
Conducted daily duties independently under minimum
o
supervision
In teracted with up to 15 individuals daily to ensure customer
o
satisfaction.
B lackjack, Craps, and Ca rnival Dealer M ajestic Star Casino J uly 2007-
September 2008
Assisted in Game t raining
o
Demonstrated excellent customer service
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Prepared gaming chips for players
o
Complied with rules to ensure protection of table games
o
Assistant Store M an ager A dvance Auto Parts M arch 2007- June 2007
Managed 16 employees in Retail
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Balanced daily deposits up to $5000
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Handled opening and closing of store
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Assisted customers with automotive inquires and parts
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H i red and interviewed potential employees
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S K I L LS
Data Ent ry 7500 Numerical Strokes per minute
o
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