Customer Service Sales

Sharon Kathleen Lahey

801-***-**** **** E Fardown

Avenue

*******@*******.*** Holladay, UT 84121

SUMMARY OF QUALIFICATIONS

Professional Experience in Administration

Microsoft Office Proficient

Keyboarding 65 wpm

Experienced Proofreader of Technical Reports

Proven Communication Abilities - both Oral and Written

Strong Customer Service Skills

EDUCATION

University of Utah Salt Lake City, UT

1985

Bachelors of Art in Art History

EXPERIENCE

Census 2010 Salt Lake City, UT

2010 - 2010

Census Enumerator/Interviewer

Interviewed households in the field to complete their census forms

Census 2010 Coverage Follow Up - conducted outbound calls to census

respondents to verify/confirm household information

Century 21 Elite Murray, UT

2003-2009

Relocation Director

Managed Broker to Broker referral system, interviewing transferees,

assessing housing needs, assigning best suited sales agent to transferee,

tracking progress in database, and preparing detailed reports for

relocation management companies

Marketed corporate relocation business to a wide range of industries

Benefit analysis training on referral system for sales associates

Oversee the preparation of marketing reports of sales associates

Kleinfelder, Inc. Salt Lake City, UT

1997-2003

Technical Word Processor

Proofreading and preparing detailed technical reports authored by the staff

of Engineers, Geologists and Technicians

Cross-trained as receptionist

Murray Area Chamber of Commerce Murray, UT

2005-2009

Vice President of the Women in Business Chapter

Coordinated details for special events and luncheons for the chapter

Took minutes of monthly board meetings and distributed to all members

Prepared quarterly newsletter for members of Women in Business

Solicited and secured contributions for the annual fundraiser

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