Manager Customer Service

*** **** *****

Summerville, SC *****

843-***-****

Mobile 704-***-****

**************@***.***

Highly motivated team oriented individual seeking employment with a

reputable company where I can utilize my strengths to establish a long term

career. Multi-tasker with strong verbal and written communication skills.

Excellent problem solving, time management and organizational skills.

EXPERIENCE:

Dollar General Corp. Charlotte, N.C. 2009-2010

Store Manager Candidate

. Completed store manager training.

. Cash handling and deposits.

. Trained newly hired employees regarding appropriate customer service

techniques as well as company policies and procedures.

. Resolved customer concerns immediately.

. Ensure that daily and weekly tasks were performed efficiently and on a

timely basis.

. Completed merchandising, stocking, replenishment and plan-o-gram sets.

. Performed various other general management duties including P&L,

inventory control, shrink reduction, employee training etc.

Dollar Tree Stores Charlotte, N.C. 2004-

2008

Retail Store Manager

. Started as a cashier and was promoted to manager of a large volume

store.

. Hiring, firing and training of all employees.

. Performed all related management duties including stocking,

merchandising, paperwork etc.

EDUCATION:

Central Piedmont Community College Certificate/Graduated

General Education diploma 1996

2 OTHER:

. Computer Skills: MS Word/Office and Management Software.

. Various hand held computers.

. Professional, organized, efficient and thorough.

. Creative and cooperative, work equally well individually or

as part of a team.

. Valid North Carolina Driver's License; Expiration 01/17/2015.

REFERENCES:

. Available upon request

Angela C. Fox

Contact this candidate