Management Health Insurance

OTTY WESTENFIELD, C.M.A.

* ********* *****

Medway, MA 02053 (Cellular) 617/899-9978

Email: ****@***********.*** (Home) 508/533-6981

EXPERIENCE SUMMARY:

Senior level financial executive team member with extensive experience

leading high performance financial teams in accounting and financial

management areas. Specialized skills include:

Executive Teaming, Strategic Business and Operating Plan development,

Corporate Projects, Outsourcing, Off-Shoring, Governance, HR, Change /

Transition Management, Communications, Executive Reporting

P&L management (Profit Improvement; Revenue Enhancements and Cost

Reductions), Financial and Capital Planning, Budgeting and Forecasting,

Sales and Revenue Planning, Product Pricing

. Compliance with GAAP, FAS, Revenue Recognition (SOP97-2, SOP81-1,

SAB101, SAB104, EITF-021), Federal Acquisition Regulations (FAR),

Center for Medicare & Medicaid Services (CMS), Cost Accounting

Standards (CAS), Sarbanes Oxley 404 (SOX), SAS-70, External / Internal

Audits

. Contract Negotiation and Compliance, Vendor Management, Legal,

Quality, Training, Facilities, AP, AR, Procurement, Payroll and

Benefits, Shared Services, Matrix Organizations

. Excel Financial Modeling, Cost / Budget System Design, System

Conversion, ERP Systems (PeopleSoft, SAP), Modification

Prioritization, Change Control

. Business Process Outsourcing (BPO) administration, Offshore / Offsite

management, Enrollment and Billing, Chargeback / Variable Billing,

Service Level Administration, LEAN Six-Sigma, Executive Reporting

PROFESSIONAL EXPERIENCE:

AMAICO Corp., Medway, MA (Part-Time 11/2009 - present)

Local benefits advisory, project management, and consulting firm.

Part-Time Chief Financial Officer and Financial Consultant

Contracted financial activities for local firms including AES, Inc.

(Worcester, MA), Intelimedix (North Andover, MA), and Bear-Lohman

(Sterling, MA).

Prepared 5 year Business Plan and pro-forma financial statements for

prospective investors.

Led senior management team in developing short-term P&L budgets and cash

forecasts

Developed pricing models for US Department of Defense RFPs; prepared DCAA

audit documentation.

Dell Services (formerly Perot Systems), Plano, TX (07/2002 - 07/2009;

10/1999 - 08/2000)

Perot Systems acquired by Dell Computer in 2009. Perot Systems was a

global $2.7B provider of IT consulting and outsourcing services.

Account CFO / Controller, US Department of Education Account (06/2008 -

07/2009); Blue Cross Blue Shield of RI Account (07/2002 - 06/2008); Harvard

Pilgrim Health Care Account (10/1999 - 08/2000)

Established division-wide financial policies and procedures; served as

liaison to Corporate Accounting and Investor Relations regarding Balance

Sheet and P&L changes; participated in Wall Street analyst package

preparation and earnings forecasts (Account financials contributed $0.30

EPS).

Drove the business unit strategic financial planning process; modeled off-

shore personnel expense savings.

Partnering with functional leaders, implemented structured process of

quarterly budget forecasts resulting in annual expense reductions of

greater than $4M and drove account to profitability within six months.

Led monthly re-forecasts and five year long-range planning, P&L analysis,

financial narratives, CEO and Board of Director presentations, IT and

capital projects planning, and global staffing initiatives.

Developed financial models and led financial task forces responsible for

acquiring new business in excess of $10M; led variable-based profitable

pricing models for new service client proposals.

Led financial pricing response to an $800M RFP and drove immediate savings

of 26% through global staffing (outsourcing, shared services, and off-

shoring initiatives); exceeded annual revenue targets by 10% by redirection

of staff from low-margin support activities to high-margin project

activities.

Negotiated two successful contract re-writes and increased profitability

through revised pricing strategies.

Led Enrollment, Billing and $2.5B Cash Disbursements for 700K Commercial,

State and Federal members; complied with CMS policies and procedures;

reduced unallocated cash from 3% to less than 1% of receipts.

Genuity (formerly GTE Internetworking), Cambridge, MA (08/2000 - 02/2002)

Genuity went bankrupt in 2002. Global $1.4B provider of internet access,

transport, security and web hosting.

Vice President, IT Finance and Business Operations

Led an initiative and negotiated an increase in the use of off-shore

applications services vendors reducing applications support costs by 18% in

the first year.

Developed a strategic "road map" consisting of 120 projects ($200M+

Capital); implemented project activity tracking system that drove 9% ($20M)

reduction in Capital expenses and ensured compliance with GAAP.

Successfully negotiated multi-year $12M savings from content management,

middleware, telecommunications, and desktop deployment and support

contracts.

Directed team on financial management of a $50M systems migration and

implementation including the migration of an SAP system and the

establishment of fiscal controls.

Harvard Pilgrim Health Care, Wellesley, MA (12/1997 - 10/1999; Perot

Systems (10/1999 - 08/2000)

Regional $3.0B healthcare services and health insurance provider. Harvard

Pilgrim Health Care outsourced IT and Claims functions to Perot Systems

effective 10/16/1999.

IT CFO / Senior Director of Finance

Interpreted, reported, and advised CIO and senior management of strategic

financial and IT performance data and metrics. Member of the Capital

Budget and Operations Committees with a significant role in developing

corporate strategies and initiatives.

Implemented a zero-based and activity based budgeting system ensuring that

all resources were being maximized; led implementation of multi-step cost

accounting process realigning $85M of reported expenses.

Developed staffing and cost baselines for IT including a corporate-wide

$50M Y2K remediation program.

Designed and implemented an integrated financial system consisting of G/L,

budget, 300+ support contracts enabling the consolidation and elimination

of contracts producing cost reductions of 15% in one year.

Blue Cross Blue Shield of Massachusetts, Boston, MA (01/1985 - 11/1997)

National $6.7B healthcare services and health insurance company.

Division Controller / Director, Finance and Administration

Directed financial management activities in divisions ranging in size to

$850M and to 1,750 employees.

Drove reengineering initiatives and benchmark goals resulting in 16%

operations staffing reduction and 30% service/quality level improvement;

prepared annual Federal Employee Program (FEP) Cost Studies.

Renegotiated $8M contract with key national IT services provider reducing

costs by 15%.

Drove significant policy change and new pricing strategy shifting managed

care product margins to loss positions while increasing indemnity product

margins increasing division profitability from $2M to $14M.

Implemented Broker sales channels producing $25 million revenue in the

first 12 months.

Key financial role in the due diligence review of a $120 million Bay State

Health Care acquisition; analyzed $500M outstanding commitment balances.

Prepared testimony for annual Rate Filing hearings with the Massachusetts

Department of Insurance.

EDUCATION:

University of Maryland - MSA (MS in Accounting), candidate 2012

Boston College, Carroll Graduate School of Management - MBA / MSF (MS in

Finance), 1986

Augsburg College - BA, Finance & Economics, 1983

PROFESSIONAL CERTIFICATIONS & AFFILIATIONS:

Certified Management Accountant (CMA), 1996

US Government Security Clearance, Interim 6C Confidential

Institute of Management Accountants, Boston Chapter Member

Six Sigma Black Belt, Bryant University, anticipated late-2011

Certified Public Accountant (CPA), anticipated early-2011[pic]

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