ANNETTE M. CASTALDI
310-***-**** (H)
San Pedro, CA 90732
310-***-**** (C)
**********@**.**.***
ADMINISTRATIVE ASSISTANT / RECEPTIONIST
Accomplished, dependable business professional with proven track record of
success in providing strong administrative support to senior management.
Ability to execute multiple tasks and projects simultaneously, working
independently, or as part of a team. Areas of expertise:
Administrative Support Event / Meeting Coordination
Customer Relations Scheduling / Calendaring
Data Administration Problem Resolution
Project Coordination Team Player
PROFESSIONAL EXPERIENCE
PEPSI-COLA BOTTLING GROUP, Los Angeles, CA
1972 - 2009
Administrator, Torrance, CA
Provided administrative support to the Director of Retail Sales, Operations
Manager, five Territory Sales Managers, two Key Account Managers, five
Merchandising Managers and three Delivery Supervisors.
. Developed, typed, and prepared a wide variety of documentation for
executive-level correspondence including presentations, sales documents,
letters to customers, deal sheets, and sales fliers.
. Developed and compiled presentations for quarterly and annual operating
plan meetings, quarterly employee meetings, and headquarter meetings.
. Coordinated meetings and events for the Torrance location which included
sales meetings, employee meetings both at Pepsi and off site venues
including transportation for all employees, impromptu headquarter
meetings, Christmas parties, company picnics, holiday luncheons, and
retirements.
. Formulated/implemented numerous special programs, ensuring viability
prior to turning project over to appropriate department:
- Food Service Division/Full Service Coordinator: tracked and paid
commissions for all
vending machines and fountain equipment for all five locations in
Los Angeles market unit.
- Pepsi Direct Coordinator: took the lead on new program designed by
Pepsi headquarters
to ensure all customers received deliveries by sundown; customized
this program to meet the needs
of the customers without incurring overtime for the Torrance
Delivery Department.
. Successfully and effectively administered the following special
projects/assignments:
- Accounts Payable Administrator: paid all bills on time with no
penalties for the Torrance
location, including truck licenses and vending machine licenses;
recouped $6500 owed to
Pepsi from an error made by a former Administrator.
- Newsletter Editor: founder/editor of newsletter "Torrance Talk,"
published quarterly for
all employees.
- Donations Coordinator: handled all donation requests from Pepsi
New York, Torrance, and
Aliso Viejo and invoiced them accordingly on a periodic basis.
- Nextel Coordinator: managed over 300 employee Nextels for the
Torrance location,
enabling all employees to always have access to Nextels for both
communication and
clocking in for payroll purposes.
- Organizational Health Leader: led and mentored the Organizational
Health Team for
Torrance location, boosting morale and productivity.
- Back-up Receptionist
EDUCATION
Diploma, California College of Commerce, Long Beach, CA
TECHNICAL
MS Word, Excel, PowerPoint