Customer Service Sales

Tiffany L. Smith

Highly motivated, reliable, and a dependable person. Flexible and eager to

contribute with strong oral and written communication skills; able to

handle multiple tasks effectively within multidisciplinary teams

Address and Contact

911 Georgetown Drive

North Augusta, SC 29841

Home: 706-***-****

Mobile: 706-***-****

Email: ************@*****.***

OBJECTIVE

To utilize my experience to provide outstanding service in accordance with

company goals

EDUCATION

- DeVry University, Atlanta, Georgia

Bachelor of Science Degree in Computer Information Systems

Graduated: October 2005

ORGANIZATIONAL SKILLS

- Knowledgeable about business technology information systems and office

tools

- Able to set realistic expectations and closely monitor and realign as

necessary

TECHNICAL SKILLS

- Strong computer operating systems (Windows 95/98. XP and 2000)

technical skills

- Familiar with Apple's MAC O/S systems

- Programming (Java Script, XML, HTML, Visual Basic, Oracle - PL/SQL, MS

Access)

- Business Productivity Tools (Word, PowerPoint, Excel, Outlook

Email...etc)

ACADEMIC SENIOR PROJECT

Project: Design and implement an investment firm website

Requirements: Include contact information, homepage, company information,

an application form for a future homebuyer to fill out if they were

interested in buying a home, and a manager page that is password protected

(only executives can gain access in order to print reports)

EMPLOYMENT

Technical Service Representative Knology - Augusta, GA 2009- Present

. Being responsible for the advanced troubleshooting & resolution of

various internet, networking, VOIP, & telephony applications.

Presentation Team Member Target - Evans, GA 2006 - 2009

. Use company guidelines and systems to set new merchandise displays,

requesting or creating signs and labels when necessary and driving sales

by ensuring that shelves are well stocked.

Customer Service Representative Ross - Evans, GA 2006 - 2006

. Service to guests by responding quickly to their needs, questions or

issues, plus ring up transactions and handle other responsibilities.

Sales Floor Team Member Target - Atlanta, GA 2004 - 2006

. Service to guests by responding quickly to their needs, questions or

issues, plus keep the sales floor clean, organized and well stocked.

Tax Processor Bank of America - Atlanta, GA

2003-2003

. Review and process tax returns

. Identifies loose checks and certified mail cards with checks

. Reconcile tax forms where necessary

Sale Associate Roy's Hair and Accessories -

Waynesboro, GA 1999 - 2002

. Assist customers in purchasing, cashiering duties and stock products

Contact this candidate