Customer Service Representative

Marvin Hien Trong Vu.

***** *** **.

Email: ******@*******.***.

Garden Grove, CA 92841-2343.

Work: 714-***-****.

Cell: 714-***-****.

HIGHLIGHTS OF SKILLS.

. Computer Skills: Word, Excel, Access, Microsoft Office suites.

. Special training: One-on-One communication, Total Quality Management,

Advanced professional selling skills.

. Skills: Analytical, problem solving, decision making, interpersonal,

communication.

. Ability to work under a daily deadline to ensure results and

profitability.

. Develop customized approach to meet clients' unique challenges and

provide outstanding customer service.

. Communicate with and influence new and existing clients.

EMPLOYMENT EXPERIENCE.

Convenience Retailers LLC., Garden Grove, CA.

2006-Present.

Lead Customer Service Representative.

. Take care daily activities for a gas station and convenience store,

handling incoming cash, operate cash register, reconcile daily profit

reports, suggest sales items to customers.

Cardinal Health Corp., Placentia, CA.

2000-2005.

Delivery Driver.

. Deliver Nuclear Medicine to hospitals throughout Orange County.

L&B Net Mortgage., Garden Grove, CA.

2002-2003.

Loan Processor.

. Order escrow, pay off statement, evidence of insurance, appraisal

reports, taking care conditions of loan documents and funding

requirements.

. Follow up with clients to make sure all the necessary procedures have

been done properly and that the clients are happy and understand our

policies and principals.

Scaramento Bee., Sacramento, CA.

2000-2002.

Distribution Center Coordinator.

. Interact with independent contractors to make sure that all the

essential jobs were done in a timely manner and the clients were

satisfied.

The King Property., Toronto, Ont, Canada.

1995-2000.

Property Manager.

. Oversee 250 plus units' apartment complex, sign up leases and

contracts, recruit new tenants, manage maintenance crew to

troubleshoot any problem arise during lease of tenants.

. Provide quality, courteous, friendly, caring services.

EDUCATION.

. Registered Nursing Program., Chaffey College, Rancho Cucamonga, CA,

not yet graduated.

Contact this candidate